What are the responsibilities and job description for the Secretary position at TriHealth?
Job Description
Join Our Cardiac Team at TriHealth!
We’re currently seeking a Secretary to support our dynamic Cardiac department. In this role, you’ll coordinate office workflow, assist with scheduling, and serve as a key point of contact for patients, staff, and physicians. If you’re detail-oriented, great with communication, and thrive in a fast-paced healthcare environment, we’d love to hear from you!
Job Overview
This position coordinates the workflow of the office. This includes answering and transferring phone calls, assisting in scheduling patients/appointments/meetings, announcement of patients/visitors. This position is responsible for follow tip on daily routines such as typing, billing, ordering, and training of new personnel. This position must be able to develop a good rapport with intra and interdepartmental staff, patients, customers, students and physicians (as applicable.) This position acts as a resource person to all personnel in department.
Job Requirements
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Kneeling - Consistently
Lifting 50 Lbs. - Rarely
Lifting <50 Lbs. - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Occasionally
Sitting - Consistently
Standing - Frequently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning -
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The Following
Serve: ALWAYS...
Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.
Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!
Join Our Cardiac Team at TriHealth!
We’re currently seeking a Secretary to support our dynamic Cardiac department. In this role, you’ll coordinate office workflow, assist with scheduling, and serve as a key point of contact for patients, staff, and physicians. If you’re detail-oriented, great with communication, and thrive in a fast-paced healthcare environment, we’d love to hear from you!
Job Overview
This position coordinates the workflow of the office. This includes answering and transferring phone calls, assisting in scheduling patients/appointments/meetings, announcement of patients/visitors. This position is responsible for follow tip on daily routines such as typing, billing, ordering, and training of new personnel. This position must be able to develop a good rapport with intra and interdepartmental staff, patients, customers, students and physicians (as applicable.) This position acts as a resource person to all personnel in department.
Job Requirements
- High School Diploma or GED (Required)
- 1 - 2 years' experience Clerical (Required)
- Excellent telephone and good communication skills, ability to set priorities, competent in computer skills, ability to type 35 wpm. Attention to detail and accuracy
- Accurately completes specific department delegated duties in a timely manner. For example, maintaining inventory of department supplies, medical records request, back up to aide/attendant, etc.
- Arranges & coordinates meetings & appointment calendar for staff. Appointments are scheduled, canceled, and rescheduled as needed without error.
- Meeting rooms are secured & groups informed.
- Assists other personnel with typing needs and acting as a receptionist
- Orders office supplies as needed or takes classes to enhance skills and attends informational meetings to keep informed.
- Performs secretarial and office management duties independently and effectively
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Kneeling - Consistently
Lifting 50 Lbs. - Rarely
Lifting <50 Lbs. - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Occasionally
Sitting - Consistently
Standing - Frequently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning -
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The Following
Serve: ALWAYS...
- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.
Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!
