What are the responsibilities and job description for the Laboratory Process Tech - Wilmington, OH position at TriHealth?
Job Description
TriHealth Clinton Regional Hospital | Wilmington, OH
TriHealth Clinton Regional Hospital (CMH) is a 165-bed community hospital located in Wilmington, Ohio, offering the charm of country living with convenient access to Cincinnati, Dayton, and Columbus—each just about an hour away.
In this role, the Laboratory Process Technician serves as a key liaison within the TriHealth laboratory system, supporting patient care through accurate specimen collection, processing, labeling, tracking, and dispatching. The position includes customer service support, order entry, compliance documentation, collaboration across laboratory teams, and serving as a fill-in for phlebotomy services as needed, ensuring high-quality diagnostic services for adult, pediatric, geriatric, and infant patients.
Join a supportive, team-oriented environment where your work directly impacts patient care—while enjoying a balanced lifestyle in a close-knit community.
Location: Clinton Regional Hospital at 610 West Main Street, Wilmington, OH 45177
Work Hours
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits .
Minimum Job Requirements
This position does the following: Serves as laboratory liaison for an extensive variety of customers receiving services from TriHealth; This position must demonstrate resourcefulness and teamwork and hold a comprehensive knowledge of hospital services; Responsible for proper labeling, aliquoting, packaging and tracking of specimens through entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory; Responsibilities include making and receiving telephone calls to/from customers of TriHealth to provide diagnostic laboratory services, gather necessary data for service and billing, to answer questions and resolve issues; Responsible for the completion of paperwork to meet compliance guidelines set by the OIG which include the accurate interpretation and transcription of physician orders and LIS/HIS order entry; Procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, JCAHO and CAP guidelines.
Job Responsibilities
This position requires a range of physical activities and sensory abilities to perform job functions effectively. The following outlines the expected working conditions:
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Occasionally
Lifting <10 Lbs. -
Lifting 50 Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking – Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The Following
Serve: ALWAYS...
Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.
Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!
TriHealth Clinton Regional Hospital | Wilmington, OH
TriHealth Clinton Regional Hospital (CMH) is a 165-bed community hospital located in Wilmington, Ohio, offering the charm of country living with convenient access to Cincinnati, Dayton, and Columbus—each just about an hour away.
In this role, the Laboratory Process Technician serves as a key liaison within the TriHealth laboratory system, supporting patient care through accurate specimen collection, processing, labeling, tracking, and dispatching. The position includes customer service support, order entry, compliance documentation, collaboration across laboratory teams, and serving as a fill-in for phlebotomy services as needed, ensuring high-quality diagnostic services for adult, pediatric, geriatric, and infant patients.
Join a supportive, team-oriented environment where your work directly impacts patient care—while enjoying a balanced lifestyle in a close-knit community.
Location: Clinton Regional Hospital at 610 West Main Street, Wilmington, OH 45177
Work Hours
- Full Time, 80 hours biweekly
- Shift varies
- Weekend and holiday rotation
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits .
Minimum Job Requirements
- High School Diploma or GED or GED is Required
- 1 - 2 years’ of experience in hospital lab setting is Preferred
- Formal Phlebotomy training and Certified Phlebotomy Technician is preferred
- Knowledge of laboratory terminology, specimen handling, data entry, windows software, HIS and LIS is preferred
This position does the following: Serves as laboratory liaison for an extensive variety of customers receiving services from TriHealth; This position must demonstrate resourcefulness and teamwork and hold a comprehensive knowledge of hospital services; Responsible for proper labeling, aliquoting, packaging and tracking of specimens through entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory; Responsibilities include making and receiving telephone calls to/from customers of TriHealth to provide diagnostic laboratory services, gather necessary data for service and billing, to answer questions and resolve issues; Responsible for the completion of paperwork to meet compliance guidelines set by the OIG which include the accurate interpretation and transcription of physician orders and LIS/HIS order entry; Procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, JCAHO and CAP guidelines.
Job Responsibilities
- Ability to Prioritize, Organize, Handle Quantity of Work
- Accuracy, Quality, Completeness of Work
- Complex Assignments Received, Delegated, Completed
- Judgement Skills, Problem Solving Skills
- Overall Procedure Knowledge, Quality Assurance Knowledge – including documentation as needed
This position requires a range of physical activities and sensory abilities to perform job functions effectively. The following outlines the expected working conditions:
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Occasionally
Lifting <10 Lbs. -
Lifting 50 Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking – Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The Following
Serve: ALWAYS...
- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.
Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!