What are the responsibilities and job description for the Organizational Change Management (OCM) Consultant position at Trigyn?
Position Id: J0826-0022
Job Type:Contract/W2
Country: United States
Location: Waterbury, VT
Pay Rate: Open
Contact Recruiter:732-876-7626
Job Description:
Trigyn's direct government client based out of Waterbury, Vermont, has an immediate long-term opportunity for Organizational Change Management (OCM) Consultant. The particulars of the position are as follows.
Description:
The Organizational Change Management (OCM) Consultant will provide full-time, specialized support for the Integrated Eligibility & Enrollment (IE&E) Program.
The consultant will support the full Prosci OCM lifecycle, responsibilities include, but are not limited to:
Change Strategy & Planning (Awareness Desire)
- Develop, maintain and update (as needed) a comprehensive OCM Strategy aligned with PROSCI best practices.
- Conduct stakeholder analyses, change impact assessments, and readiness assessments.
- Identify organizational risks and resistance points; recommend mitigation strategies.
- Align OCM strategy with Integrated Eligibility System implementation roadmap, procurement milestones, and vendor deliverables.
- Establish change governance roles, including change champions and business leads.
- Support the Senior OCM Lead in defining OCM integration points with project governance.
Communications & Engagement (Awareness Desire)
- Develop and execute a Communications Plan tailored to internal and external audiences.
- Create branding, messaging, and awareness materials to support user adoption.
- Maintain and update the external Modernization website.
- Draft newsletters, FAQs, talking points, leadership messages, and public-facing communications.
- Facilitate stakeholder engagement sessions, roadshows, and feedback loops.
- Ensure vendor messaging and training materials are consistent with State and Integrated Eligibility System standards and branding.
Training Alignment & Adoption Support (Knowledge Ability)
- Coordinate closely with the vendor’s full-time training resource to ensure alignment with State needs.
- Support development of training readiness activities, including audience segmentation and scheduling.
- Develop supplemental training materials needed to support State training teams (job aids, quick reference guides, etc.).
- Support UAT readiness and operational transition planning.
- Track adoption indicators and readiness metrics.
Implementation Support (Ability)
- Lead execution of OCM activities during design, development, testing, and deployment.
- Facilitate change champion networks and cross-agency collaboration.
- Monitor stakeholder sentiment and readiness; escalate risks as needed.
- Ensure OCM activities are integrated with vendor implementation plans.
Sustainability & Transition (Reinforcement)
- Develop a sustainability plan to transition OCM responsibilities to State teams post-implementation.
- Provide mentoring, documentation, and training to ensure long-term adoption.
- Support reinforcement activities, including post-go-live assessments and continuous improvement.
Vendor Coordination
The OCM Consultant will:
The OCM Consultant will:
- Serve as the client’s primary OCM liaison with the vendor.
- Ensure vendor OCM and training deliverables align with State expectations, branding, and readiness needs.
- Participate in vendor planning, design, and implementation sessions.
- Review vendor communications, training materials, and change artifacts for accuracy and alignment.
- Coordinate joint communications and stakeholder engagement activities.
Oversight & Assessment
The OCM Consultant will:
The OCM Consultant will:
- Monitor OCM activities for alignment with CMS, FNS, and State modernization requirements.
- Conduct impact assessments and risk analyses, recommending mitigation strategies.
- Provide regular updates to the IE&E Program Director and Steering Committee.
- Support IV&V reviews and respond to findings related to OCM, communications, or readiness.
- Evaluate effectiveness of communications, stakeholder engagement, and adoption strategies.
Project Management Expectations
To ensure autonomous execution, the OCM Consultant is expected to:
To ensure autonomous execution, the OCM Consultant is expected to:
- Develop and maintain a detailed OCM work plan aligned with PROSCI methodology.
- Track deliverables, dependencies, and risks using standard project management tools.
- Facilitate regular status meetings with the Senior OCM Lead, vendor partners, and program leadership.
- Prepare executive-level updates, dashboards, and decision support materials.
- Manage timelines, scope, and resource coordination across State and vendor teams.
- Preferred qualifications include PROSCI certification, PMP, or equivalent experience managing complex, multi-agency change initiatives.
- Develop weekly PSR to be submitted to the State OCM Lead.
For Immediate Response call 732-876-7626, or send your resume to RecruiterMJ@Trigyn.com
Trigyn-8181
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.
Salary : $102,384 - $145,008