What are the responsibilities and job description for the UNIT SECRETARY position at TRIGG COUNTY HOSPITAL INC?
This position has the responsibility of receiving patients in a courteous accommodating manner. The ED Unit Secretary is responsible for performing a combination of registration and clerical duties to include the following:
- Register patient into the ED per Business Office protocols.
- Obtaining identifying information needed for any ED, In-patient, Observation and Swing-Bed admissions as well as other outpatient admissions.
- Obtaining the most up-to-date demographic information.
- Obtains necessary signatures, records, and all patient information regarding insurance as well as completing ER Logs.
- Responsible for collecting co-pay and payments when determined.
- Distributes Disproportionate Share Hospital Program (DSH) application to qualified patients and assist in completing application with patient and allocates appropriate paperwork to appropriate departments.
- Responsible for preparing Inpatient and Swing-Bed folders and ensuring that all required forms are accounted for.
- Responsible for generating down-time reports as assigned, such as daily census reports, Adhoc reports.
- Completing secondary duties such as Medicare Secondary Payer Questionnaires (MSP), completing Temps and monitoring Estates.
- Responsible for adding any needed registration supplies to requisition order in a timely manner.
- Update HAV Beds as required.
- Serves as backup for Switchboard and route incoming calls to appropriate personal or patients.
This position also has the responsibility of assisting nursing staff in the following secretarial and clerical functions:
- Assist in patient transfers including Air Evac, Life Flight, and ground transfers both scheduled and unscheduled.
- Accept phone calls related to transfers and document information/time on Transfer Checklist and EPD system and relay to nursing staff.
- Assist with form completion and making copies of forms during transfer of patients.
- Calling to request disc from Radiology Department during a transfer when needed.
- Responsible for working with nursing to setup counseling session via Ipad with Pennyrile Mental Health and ensuring Ipad is charged.
- Assist with setup of Cyracom Video Interpretation services when needed.
- Assists with answering phones and routing calls to referral hospitals as directed by the registered nursing staff.
- Direct family members to waiting areas and answer questions as appropriate.
- Overhead paging.
- Obtain supplies needed for patient care in the Emergency Department as assisted.
- Work with nursing to ensure the correct chief complaints is loaded in system for proper documentation.
- Ensure EMTALA and HIPAA guidelines are upheld within the
- Other duties as assigned.
Education: High School Diploma or Equivalent. Associates Degree Preferred.
Licensure/Certification/Registration: Certified Nurse Assistance (CNA) or Medical Assistance (MA) preferred but not required.
Experience: Experience with Computer/Data Entry; Medical Terminology preferred. Proven customer service skills. Able to work in a high volume/fast-paced environment. Ability to work with sensitive and confidential information. 1 - 2 years experience in healthcare setting preferred.
Shift: Monday AM and Wednesday PM
Salary : $33,341 - $40,764