What are the responsibilities and job description for the Assistant Manager position at Trident Holding Company LLC?
Be a Part of One of the 25 Fastest-Growing Fast Casual Concepts – Slim Chickens!
Slim Chickens is a leading national brand in the rapidly growing "better chicken" fast-casual segment. Known for southern hospitality and premium-quality food, Slim Chickens offers great opportunities for passionate leaders to grow a long-term career in the restaurant industry.
Position Summary:
The Assistant Manager plays a key leadership role in daily operations, driving guest satisfaction, team performance, and operational excellence. Reporting to the General Manager, the Assistant Manager is responsible for supervising team members, ensuring food safety and quality, and executing company standards across all areas of the restaurant.
In the absence of the General Manager, the Assistant Manager assumes full responsibility for operations and team leadership.
Key Responsibilities:
OPERATIONS
- Supervise daily restaurant operations to maintain high standards in food quality, speed of service, cleanliness, and hospitality.
- Lead, coach, and schedule hourly team members and Shift Leaders.
- Assign daily responsibilities and maintain productive workflow throughout the shift.
- Reconcile register drawers and complete bank deposits during opening and closing shifts.
- Order and manage inventory to ensure proper product levels.
- Ensure all operations follow local, state, and federal health and safety regulations.
MANAGEMENT
- Assist in recruiting, hiring, and training top-tier team members.
- Support onboarding and ongoing training to promote team growth and retention.
- Evaluate team performance and provide coaching, corrective actions, or recognition.
- Administer staff discipline or terminations, when necessary, with professionalism.
- Monitor and manage labor costs, overtime, and team schedules to ensure optimal shift coverage.
LEADERSHIP
- Set the tone for professionalism, integrity, and hospitality on every shift.
- Act as a role model for team behavior and guest interaction.
- Communicate clearly with the General Manager and team to align on goals.
- Host shift huddles or team meetings as needed to maintain engagement and alignment.
- Resolve team or guest concerns with urgency, empathy, and ownership.
Qualifications:
- High school diploma or GED required, college coursework a plus.
- Previous supervisory or management experience in food service preferred.
- Strong math, communication, and interpersonal skills.
- Confident with technology (POS systems, scheduling platforms, etc.).
- Well-groomed, professional appearance and attitude.
- Ability to work a flexible schedule, including weekends and holidays.
- Ability to stand, walk, and move quickly for extended periods.
- Demonstrated maturity, leadership presence, and positive attitude.
At Slim Chickens, we don’t just serve fresh chicken—we serve growth, community, and opportunity. Join us today and be part of something special!