Territory Manager

Description

Location: Home Office in North Carolina, Tennessee, or Texas

Reports To: President/CEO

Industry: Metals & Recycling or Aggregate Segment Leader

A Territory Manager oversees sales operations and customer relationships within a designated geographical region. The Territory Manager will be responsible for driving business growth, managing accounts, and increasing revenue by developing and maintaining strong relationships with existing clients while identifying new business opportunities. The ideal candidate will have strong sales experience, excellent communication skills, and the ability to work independently to meet and exceed sales goals.

Responsibilities

• Sales Strategy Development: Develop and implement effective sales strategies to achieve territory goals and increase market share. Identify key opportunities within the region and create tailored approaches to maximize sales growth.
• Account Management: Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention. Serve as the primary point of contact for customer inquiries and concerns.
• New Business Development: Identify, prospect, and convert new customers within the territory. Actively seek out and pursue new business opportunities, leveraging industry knowledge and market insights.
• Sales Presentations & Negotiations: Conduct product demonstrations and presentations to potential clients. Effectively negotiate contracts, pricing, and terms to close deals while maximizing profitability.
• Market Analysis: Continuously monitor and analyze market trends, competitor activity, and customer feedback to identify opportunities for business growth and adjust strategies accordingly.
• Reporting & Forecasting: Prepare and submit regular sales reports, forecasts, and performance updates to management. Track sales performance against goals and adjust strategies to ensure targets are met.
• Customer Support & Problem Resolution: Provide exceptional customer service by addressing any issues or concerns promptly and professionally. Ensure smooth resolution of problems to maintain positive client relationships.
• Collaboration with Cross-Functional Teams: Work closely with internal teams, such as marketing, customer service, and product management, to ensure alignment in meeting customer needs and company objectives.
• Product Knowledge & Training: Stay up-to-date on the latest product offerings, industry trends, and competitor products. Provide feedback to product teams regarding customer needs and market demands.
• Budget Management: Manage territory-related expenses, ensuring efficient use of resources while maximizing profitability. Handle problems and discrepancies. Function in accordance with established standards, procedures, and applicable laws.
  
  

Requirements

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.
• 3 years of experience in sales, account management, or business development, with a proven track record of achieving sales targets.
• 3-5 years experience in Metals/Recycling or Aggregate markets is a plus.
• Previous experience in a territory management role or managing a sales region is highly preferred.
• Experience with CRM software (e.g., Salesforce) and sales tracking tools.
• Strong sales and negotiation skills with the ability to close deals and drive revenue growth.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
• Strong organizational and time-management abilities, with the capacity to manage multiple accounts and priorities.
• Self-motivated, goal-oriented, and able to work independently with minimal supervision.
• Analytical mindset with the ability to assess market trends, customer needs, and sales performance data.
• In-depth understanding of the industry, products, and services offered.
• Familiarity with market research and sales analytics tools.
• Ability to stay informed about competitors, market conditions, and emerging trends.
  
  

Physical Requirements

• Ability to travel within the designated territory up to 80% (some overnight travel may be required).
• Ability to work in a fast-paced environment and meet deadlines.
• Ability to sit, stand, and engage in customer meetings for extended periods.
  
  

Compensation

• Competitive salary based on experience.
• Performance-based bonuses and incentives.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.