What are the responsibilities and job description for the Operator- Domestic Resin Distribution position at Tricon Energy?
Overview
It’s an exciting time to work at Tricon - come discover why we’ve been certified as a Great Place to Work®! Our business has been built on a foundation of perseverance, teamwork, and some of the industry’s top talent. Tricon’s company philosophy is rooted in a culture of independence and accountability, and we’re looking for innovative employees that are ready to help us grow in fast-paced, dynamic markets.
About us: Tricon is an industry leader in the global commodity trade and distribution market. In our 29 years in business, we have grown to become one of the largest privately held companies in Houston, TX, and recognized as the world’s 2nd largest chemical distributor by ICIS. Our diverse team of more than 900 employees across 25 offices worldwide add value to our customers and partners by providing logistic, risk management, financing, and market intelligence services. We strive to enhance international commerce through the physical movement and marketing of industrial petrochemicals, polymers, fuels, and raw materials. By providing our suppliers and customers with streamlined services, they are able to focus on their core business.
Roles & Responsibilities
- Collect orders from Tricon’s sales team and enter into ERP system
- Send order confirmations to customers
- Coordinate pick up and delivery dates for product shipments
- Keep track of past and current orders to ensure smooth delivery and return of empty railcars
- Maintain order summary for commercial team visibility
- Prepare complete documentation for each shipment (BOL, COA, CI, PL)
- Manage claims related to product delivery
- Onboard new customers into ERP system
Qualifications & Skills
- Excellent communication In English to effectively collaborate with customers, truckers, warehouses and internal commercial teams
- Self-motivated, detailed oriented and fast paced
- Ability to identify potential risks and opportunities for improvement in product movement
- Exceed customer service expectation and experience
- Bachelor’s degree or higher in related field
- (2-5) years professional experience in resin industry (domestic preferred)
- Proficient in Microsoft Excel (required)
- Experience working in an ERP system (preferred)