What are the responsibilities and job description for the Salesforce Engineer position at TriCom Technical Services?
Salesforce Engineer
We are seeking a highly technical, hands-on Salesforce Engineer to drive a massive digital transformation. The organization is actively migrating to Salesforce after 10 years on a legacy platform (SugarCR
M
)
.This is a net-new position joining a core team of two CRM Administrators, one Product Owner, and a Dev Lead. As the third full-time member of the core team, you will act as the technical anchor—translating complex business problems into robust technical requirements, defining platform best practices, and mentoring the existing administrative team into an engineering minds
et.
Work Schedule & Enviro
- nmentType: 6-Month Contract-for-Hire (Direct-hire options considered for the right candi
- date)Format: Hybrid (In-office Tuesdays & Thursdays; Remote Mondays, Wednesdays, and Fri
- days)Location: Lenexa, K
ansas
Key Responsib
- ilitiesTechnical Execution: Analyze, design, code, debug, test, and deploy customized Salesforce solutions across an active, phased rollout starting with Sales Cloud and Servic
- e CloudComplex Troubleshooting: Deeply analyze and debug low-level issues spanning multiple systems and intricate business logic without relying on external architects for sol
- utions.Team Mentorship: Provide ongoing architectural guidance, technical coaching, and mentorship to two internal CRM administrators to strengthen the team's engineering capa
- bility.Collaboration: Partner closely side-by-side with the Product Owner and Dev Lead to design strategic technical workflows and build platform guar
- drails.Agile Participation: Engage in all Agile ceremonies, including daily stand-ups, sprint planning, and retrospe
ctives.
Technical E
- xperienceSalesforce Platform: 4 years of true software and application development experience (or 6 years in lieu of a degree), with deep expertise in Sales Cloud and Servi
- ce Cloud.Apex & Flow Development: Expert-level proficiency with Apex development (knowing exactly when to use custom code vs. configuration) and strong foundational knowledge of Flows and Lightning Web Compone
- nts (LWC)Integration & APIs: Proven experience building custom integration patterns and APIs (exposure to .NET, .NET Core API development, and SQL Server is highly
- valued).Engineering Mindset: Strong background in Object-Oriented Programming (OOP) principles, system design, application security (OAuth, OWASP), and automated unit
testing.
Professional
- AttributesSenior Problem Solver: A true technical engineer with a strong curiosity to solve problems creatively rather than defaulting to standard functional wo
- rkarounds.Consultative Communication: Ability to collaborate closely with non-technical business partners and explain highly complex technical design choices in simple busin
- ess terms.Team Player: A collaborative, "nothing is my job" attitude, prioritizing overall team success and continuous cross-functional engagement over isolated de
velopment.
Preferred (Ni
- ce-to-Have)Experience with Marketing Cloud, MCAE (Account Engagement), or Exper
- ience CloudFamiliarity with Salesforce
- Einstein AItools.Background in the Financial or Bankcard processing