What are the responsibilities and job description for the Network & Security Analyst position at TriCom Technical Services?
Summary
Our client is a growing managed services provider (MSP) seeking a hands-on Network & Security Analyst to eventually run and own their network engineering practice. This is a high-impact, client-facing role where you will work closely with our senior technical leadership for the first several months, then take full ownership of the network stack. You will architect, deploy, and manage complex network environments across a diverse portfolio of clients. You will work with a collaborative team of 13, with close mentorship from senior technical leadership. The ideal candidate has done this work before; you have built and deployed networks, not just maintained them. You enjoy being client-facing, thrive in a fast-paced MSP environment, and bring a get-it-done attitude. You understand that in a managed services environment, no two days are the same and no two clients are identical. MSP or MSSP experience is a significant advantage; if you do not have it, you should have genuine enthusiasm for working across diverse environments and a service-oriented mindset.
Responsibilities
Our client is a growing managed services provider (MSP) seeking a hands-on Network & Security Analyst to eventually run and own their network engineering practice. This is a high-impact, client-facing role where you will work closely with our senior technical leadership for the first several months, then take full ownership of the network stack. You will architect, deploy, and manage complex network environments across a diverse portfolio of clients. You will work with a collaborative team of 13, with close mentorship from senior technical leadership. The ideal candidate has done this work before; you have built and deployed networks, not just maintained them. You enjoy being client-facing, thrive in a fast-paced MSP environment, and bring a get-it-done attitude. You understand that in a managed services environment, no two days are the same and no two clients are identical. MSP or MSSP experience is a significant advantage; if you do not have it, you should have genuine enthusiasm for working across diverse environments and a service-oriented mindset.
Responsibilities
- Design, deploy, and manage network infrastructure for clients including full site builds, HQ relocations, and greenfield deployments.
- Serve as the primary network engineer across a multi-client environment, managing approximately 30 concurrent environments.
- Handle day-to-day network support: connectivity issues, performance troubleshooting, end-user experience.
- Architect complete network solutions that are scalable, standardized, and manageable by the broader team.
- Configure and manage routers, switches, firewalls (primarily Fortinet), and coordinate with ISPs.
- Perform physical rack and stack work as needed during deployments.
- Monitor and maintain network security posture using SIEM/SIM logging, EDR tools (including huntress), and related security platforms.
- Serve as an escalation resource and collaborate cross-functionally with the broader technical team.
- 3 years of hands-on experience as a Network Engineer.
- Strong foundational knowledge of networking concepts: routing, switching, VLANs, VPNs, DNS, DHCP, and firewall policy management.
- Hands-on experience with Fortinet/FortiGate (this is our primary platform across clients).
- Networking certification required (CCNA or others); Fortinet NSE certifications strongly preferred
- Security experience including SIEM/SIM logging, EDR/MDR platforms (Huntress or equivalent).
- Experience with routers, switches, and firewalls in a production environment.
- Demonstrated sense of ownership; taking accountability and following through without being asked.
- MSP or MSSP background — you are comfortable juggling multiple client environments simultaneously.
- Experience completing a full network deployment from design through go-live.
- Azure networking experience.
- Fortinet certifications.