What are the responsibilities and job description for the Import Agent / Customer Service - Entry level position at TriCom Quest?
Import Agent / Customer Service in International Freight Forwarding Company
- Monday – Friday rotation 08:00 a.m. – 05:00 p.m. Some Weekends
- $21-22/hr.
- Long term temp position
- Location: El Segundo, CA
Requirements of the Import Agent / Customer Service:
- 1 – 3 years of working experience (at least 1 year in the office)
- Must be proficient in Microsoft Word and Excel
- Excellent communication skill
- Must have a positive attitude and be able to work in a fast-paced environment
Responsibilities of the Import Agent / Customer Service:
- Making Data entry (Truck bills, etc. )
- Issuing invoices, scan and save data
- Communicate with team members and customers
- Make customer billing statements
- Communicate with customer, airline, truck carrier, warehouse team, and any other related person by Email, Phone, MS TEAMS
- Review and prepare documentation
- Checking the cargo condition and creating report
- Other related duties will be assigned
Employment Type: Long term temp
Schedule: Monday - Friday 08:00 a.m. – 05:00 p.m.
Freight forwarder, trucking, cargo Agent, 3pl, import, export
TriCom Quest is a full-service employment agency serving the greater Los Angeles area. We partner with a wide range of industries, with a special focus on international companies, helping fill roles from entry level to executive leadership. Our mission is to connect employers with the right talent—and to help job seekers find positions where they can thrive and grow.
Salary : $21 - $22