What are the responsibilities and job description for the Clinic Assistant position at TrichoScience Clinic Inc.?
Company Description TrichoScience Clinic LLC. is a specialized para-medical clinic focused on hair and scalp health, offering evidence-based treatments and personalized care. The clinic provides a professional, patient-centered environment where clinical staff work closely with medical providers to support diagnosis, treatment, and follow-up services. Team members are encouraged to contribute to a culture of respect, continuous learning, and high-quality service. The clinic values clear communication, operational efficiency, and compassionate care to ensure a positive experience for everyone.
Role Description The Clinic Assistant role at TrichoScience Clinic LLC. is a part-time, on-site position based in Chicago, IL. The Clinic Assistant supports day-to-day clinic operations by greeting patients, managing check-in and check-out processes, answering phone calls, and scheduling appointments. This role assists with basic patient care activities under appropriate supervision, such as preparing treatment rooms, organizing patient files, and helping patients feel comfortable before and after procedures. The Clinic Assistant maintains accurate records, ensures the reception area and exam rooms are clean and organized, and helps coordinate communication between patients and clinical staff. The position requires consistent professionalism, attention to detail, and a strong focus on delivering excellent service to all visitors and patients.
Qualifications
- Strong Communication and Customer Service skills, with the ability to interact professionally and empathetically with patients and team members.
- Experience with Receptionist Duties, including answering phones, scheduling appointments, and managing front-desk operations.
- Knowledge of Medical Terminology and basic Patient Care practices, preferably in a clinic or healthcare setting.
- Ability to maintain accurate records, handle confidential information responsibly, and use clinic management or scheduling software.
- Highly organized, reliable, and able to manage multiple tasks in a fast-paced environment.
- High school diploma or equivalent required; additional healthcare or administrative training is an asset.
- Previous experience in a medical office, dermatology clinic, or similar healthcare environment is preferred.