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Laundry Operations Supervisor

Tribal Operations
Prior Lake, MN Full Time
POSTED ON 4/10/2026
AVAILABLE BEFORE 6/10/2026

Join our Laundry Operations Team as a Supervisor with the Shakopee Mdewakanton Sioux Community (SMSC)! In this working supervisor role, you’ll support daily laundry operations, create and manage team schedules, and foster a positive, productive work environment. You’ll build strong relationships with your team while partnering closely with our Hotel Team to prioritize and expedite laundering needs based on hotel volume. If you have an operational mindset, can create a sense of urgency when needed, and enjoy coaching and developing team members, this role is for you. We offer weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let SMSC help you get there!

Job Overview: Supervises the daily operations of the SMSC laundry. Ensures that all linens for the Gaming Operations, and Tribal Operations outlets are processed and delivered daily. Maintains quality in all linens processed and rejects any exceptions. Responsible for maintaining cleanliness of the laundry area. 

Outstanding Benefits & Awesome Perks: At the SMSC, we are invested in our Team Members, as demonstrated by the competitive benefits we offer. Team Members may be eligible for benefits including medical, dental, and vision insurance, 401(k) retirement plan, and a generous PTO package, which includes outreach hours for volunteer work through our #SMSCgives outreach program. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are: The Shakopee Mdewakanton Sioux Community contributes to causes, organizations and tribes across the region, state and country. The SMSC has donated more than $350 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC's Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative. Learn more at shakopeedakota.org.

Create Your Path: The Work You’ll Do:

  • Schedules team members, according to staffing and occupancy.
  • Interviews, hires, and promotes team members. Provides on-going training, development, and performance management for direct reports.
  • Assigns daily work duties to team and monitors their performance for accuracy and safety while operating machines and equipment for processing work.
  • Personally performs laundry duties, i. e., wash, dry, and fold. Responsible for accurately operating and programming all laundry equipment for each type of linen processed.
  • Informs team members of policy and procedure changes and gains compliance.
  • Collaborates with Hotel Housekeeping on monthly inventory control for the Hotel linen.
  • Works closely with Housekeeping on prioritizing and expediting what linen is needed on a daily basis. Coordinates with Housekeeping and F&B on the processing of new linens, and develops the procedure for processing them.
  • Occasional tasks
    • Quality control of linens, drapes, sheers, and prepares new linens.
    • Cleans and organizes storerooms.
    • Assists in Dry Cleaning area.
    • Weighs all the clean linen leaving the building and posts it to the correct outlet.
    • Cleans areas soiled by bloodborne pathogens and bacteria.
    • Reviews Operational Procedures.

Job Requirements:

  • High School or GED
  • Any combination of supervisory, or industrial laundry experience to equal three years.
  • Ability to read, write, and speak English, Spanish is a plus. 
  • Basic Computer Skills — Keyboarding and Software.
  • Valid Class D driver’s license may be required with a good driving record.
  •  Proficiency in maintaining safety while handling potential fumes, chemicals, odors, and/or noise.
  •  Has the physical abilities to perform the required job duties with or without accommodations.
  •  Capacity to handle and lift up to 50 lbs. as needed.
  •  Ability to move in a variety of motions including bending, squatting, crawling, kneeling, twisting, pulling, and/ or pushing.

    Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, tuition reimbursement.

    Who We Are: The Shakopee Mdewakanton Sioux Community contributes both time and financial resources across the region, state, and country. The SMSC has donated more than $400 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC's Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties, and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative that organizes various opportunities in the local community. To empower its team members to take part in the Dakota tradition of giving, the SMSC provides paid hours to team members to volunteer at events. Learn more at shakopeedakota.org

    Salary : $350 - $500

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