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Human Services-Program Coordinator

Triangle
Malden, MA Full Time
POSTED ON 10/18/2026
AVAILABLE BEFORE 11/16/2026

Position: Human Services-Program Coordinator

Reports to: Human Services Site Manager

Hours: Full-time/Salaried, M-F, 8am-4:30pm

Location: Broadway Day Services

Triangle's Expectation of Employee:

  • Adheres to Triangle Policy and Procedures
  • Acts as a role model within and outside Triangle Performs duties as workload necessitates
  • Maintains a positive and respectful attitude
  • Communicates regularly with supervisor about Department issues
  • Demonstrates flexible and efficient time management and ability to prioritize workload
  • Consistently reports to work on time prepared to perform duties of position
  • Meets Department productivity standards

Essential Duties and Responsibilities:

  • Supervises staff of Community Coordinators (Direct Support Workers) and leads the delivery of community-based employment and activities aligned with Community Based Day/Employment Supports models
  • Assists with the training and orientation of new staff for software systems, programming components, and program related logistics
  • Coaches staff to provide individualized support and problem solving for participants and their families
  • Provides monthly, one-on-one documented supervision with Community Coordinators; enforces attendance and progressive disciplinary procedures as necessary
  • Ensures and maintains proper staff to participant ratios; provides direct care as needed
  • Along with Site Manager, leads hiring process for Community Coordinators (Direct Support Workers)
  • Coordinates with Site Manager and staff to create and implement monthly schedules and employment schedules for program; solicits and provides feedback on a consistent basis to improve quality of services
  • Supervises groups of participants in a variety of settings including work sites, volunteer sites, recreational outings, and other community outings

    Salary : $54,203

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