What are the responsibilities and job description for the IT Infrastructure Manager position at Triangle Fastener Corporation?
Triangle Fastener Corporation is seeking an experienced IT Infrastructure Manager to lead our IT operations, end‑user services, and technology modernization initiatives. Located in our Pittsburgh, PA Headquarters, this is a high‑impact leadership role responsible for ensuring our technology environment is secure, reliable, scalable, and aligned with business growth, both organically and by acquisition.
If you’re a strategic thinker who enjoys developing strong teams, improving systems, and driving operational excellence, we look forward to seeing your application!
About Triangle Fastener Corporation
Since 1977, Triangle Fastener Corporation has been a trusted name in the construction industry. We are a leading wholesale distributor of standard and specialty fasteners, sealants, tools, and related construction products. With 30 branches nationwide, including 3 distribution centers, and 9 paint facilities, we offer comprehensive solutions to builders across the U.S.
Why Join Us?
At TFC, we know that our people are the key to our success. We offer a collaborative, supportive work environment with industry-leading benefits, including:
- Medical, Dental, and Vision Insurance
- Safe Harbor 401(k) with automatic employer contributions
- Company-paid short-term disability and life insurance
- Paid holidays starting Day 1
- Professional development through training and industry events
What You’ll Do
As our IT Infrastructure Manager, you will oversee the full lifecycle of our IT infrastructure and end‑user computing environment. Key responsibilities include:
Leadership & Team Development
Lead, mentor, and develop a high‑performing IT infrastructure and support team.
Set clear objectives, manage performance, and ensure strong succession planning.
End‑User Services
Oversee help desk and support operations to ensure responsive, high‑quality service.
Monitor service performance and drive continuous improvement.
Infrastructure & Network Management
Manage servers, storage, networks, and core infrastructure to ensure high availability and scalability.
Identity, Access & Security
Oversee IAM processes, user provisioning, authentication, and authorization.
Support cybersecurity monitoring and compliance with regulatory standards.
Backup, Disaster Recovery & Business Continuity
Refine and maintain backup strategies.
Develop and test disaster recovery and business continuity plans.
Telephony & Collaboration Tools
Manage unified communications, telephony, and collaboration platforms.
Vendor & Contract Management
Oversee vendor relationships, contracts, and service delivery performance.
IT Service Management & Governance
Implement and maintain ITSM processes including incident, change, problem, asset, and configuration management.
Mergers & Acquisitions Support
Lead integration of acquired companies’ IT systems and infrastructure with minimal disruption.
What We’re Looking For
Required Qualifications
7 years of experience in IT infrastructure or IT operations.
At least 3 years in a leadership or management role.
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
Strong leadership, communication, and customer‑service orientation.
Strategic thinker with strong execution and continuous improvement mindset.
Preferred Qualifications
5 years in an IT leadership role.
Experience managing cross‑functional initiatives and vendor relationships.
Strong problem‑solving and decision‑making skills.
Ability to manage multiple priorities in a dynamic environment.
Work Environment & Physical Requirements
This role is primarily office‑based with occasional travel. The position may require lifting up to 50 pounds and extended periods of computer work.
Our Values
Triangle Fastener Corporation is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Triangle Fastener Corporation's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.