What are the responsibilities and job description for the Branch Operations Manager position at Triangle Fastener Corporation?
The Opportunity
Are you an experience people leader with an impassioned focus on operations? Triangle Fastener Corporation is seeking a tactical, big-picture-focused Branch Operations Manager to join our team. In this role, you’ll be responsible for overseeing the day-to-day operations within the Pittsburgh, PA branch. Alongside daily operations, this position plays a key role in collaborating with the District Manager to implement sales strategies and processes, with a focus on targeting new customer growth. The Branch Operations Manager’s objective is to maintain exceptional customer relationships, ensuring total satisfaction through operational excellence. This is a 100% in-person position with occasional travel within your market.
About Triangle Fastener Corporation
Since 1977, Triangle Fastener Corporation has been a trusted name in the construction industry. We are a leading wholesale distributor of standard and specialty fasteners, sealants, tools, and related construction products. With 30 branches nationwide, including 3 distribution centers, and 9 paint facilities, we offer comprehensive solutions to builders across the U.S.
Why Join Us?
At TFC, we know that our people are the key to our success. We offer a collaborative, supportive work environment with industry-leading benefits, including:
- Medical, Dental, and Vision Insurance
- Safe Harbor 401(k) with automatic employer contributions
- Company-paid short-term disability and life insurance
- Paid holidays starting Day 1
- Professional development through training and industry events
What You’ll Do
As a Branch Operations Manager, you will:
- Maintain accountability for branch expenses and profitability, as well as overseeing inventory and accounts receivable for the assigned branch location, ensuring financial stability and growth.
- Provide valuable operational insights and implement processes to cultivate expertise in branch operations, enhancing overall efficiency.
- Initiate and nurture customer relationships with both existing and prospective clients, promoting trust and loyalty.
- Collaborate closely with key vendors to strategically maximize sales and profitability, leveraging valuable partnerships.
- Ensure operational efficiency through strict adherence to company policies and procedures, including corporate initiatives, to maintain high standards.
- Manage inventory levels and actively promote the sale of obsolete and overstocked materials, optimizing resource utilization.
- Supervise the employees within one’s branch and delegate responsibilities effectively through key positions, fostering a cohesive and productive team.
- Play a crucial role in the training of new and existing employees, fostering a culture of continuous learning and development.
- Engage with your District Manager in the strategic planning for sales, products, and branch needs, both current and future, to drive sustainable growth and success.
- Partner with Human Resources to recruit, hire, and retain top talent within your branch
What You’ll Bring
- A self-starting, goal-oriented mindset with strong problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to manage a team of different skillsets and backgrounds
- Prior leadership experience, especially in construction or industrial markets, is a strong plus
- Willingness to be a hands-on leader, stepping in to serve customers when necessary
Our Values
Triangle Fastener Corporation is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Triangle Fastener Corporation's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.