Scheduling Coordinator

About the Practice

If you're friendly and compassionate and would enjoy working with an energetic, professional team, we're looking for you! We're a busy practice in Cary with outstanding staff to support you as you help care for our valued patients. You'll and your immediate and extended family receives complimentary dental care. Our dentists value each employee and invest in your continued education and provide health and life insurance. If you meet the requirements, please apply today, and join us for excellence in dentistry!

Responsibilities

We are looking for a highly organized scheduling coordinator to coordinate the calendar of for our patients. In this role, you will be patient concierge, checking patients in/out, confirming appointments, following up on missed and cancelled appointments to reschedule patients, collecting payments and patient retention.

• Maintaining and updating schedules
• Verifying the availability of the practice and patients for appointments.
• Confirming appointments.
• Sending out reminders of verified appointments.
• Rescheduling or canceling appointments in a timely manner.
• Answering scheduling inquiries.
• Documenting scheduling processes and keeping records.
• Gather Patient information (reason for visit, insurance information, etc).
• Explain dental procedures, treatment times, and payment options
• Performing other administrative tasks when required.

Qualifications

• 1 year recent dental administrative experience required
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred
• Keen attention to detail
• Excellent communications skills with a professional demeanor
• Outstanding customer service skills

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.

Salary Range

Requisition Number

Salary : $18