What are the responsibilities and job description for the Residential Install Technician position at Triage-Partners?
Description
Coax & Fiber Cable Technician
Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country’s largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challenges to meet the demands of a fast-paced world.
Whether you want to perfect your craft or advance your career, we offer competitive pay, and an opportunity to work with like-minded innovators, doers, and problem-solvers. Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day.
What We Offer
Tool Program – get the gear you need to succeed, fast
Ongoing field support with dedicated supervisors ready to assist
Career growth with real earning potential – the harder you work, the more you can earn (six-figure potential!)
The opportunity to expand your skills in both Coax and Fiber installation and repair
Join a team that’s:
Quality-Driven – we do it right the first time
Team-Oriented – we win together
Innovative – we think ahead and solve problems
Position Overview
As a Coax & Fiber Installation & Repair Technician, you will install, repair, and maintain both coaxial and fiber optic systems for residential and commercial customers in the Columbus and Cleveland, OH areas. This hands-on role is ideal for technicians who take pride in their workmanship, value safety and accuracy, and want to grow within the broadband and telecommunications industry.
Key Responsibilities
Perform residential installations and repairs for video, internet, and phone services using both coax and fiber technologies
Install and terminate fiber optic cabling, including drop installation and in-home setup
Troubleshoot and repair coax and fiber systems using appropriate meters and diagnostic tools (e.g., signal meters, OTDR, light meters)
Follow all safety protocols and procedures to ensure compliance and job site safety
Collaborate with team members and supervisors to meet daily service goals
Represent Triage Partners professionally with customers, providing excellent service and communication
Work in various weather conditions and at heights as required
Use job management systems and mobile applications to document completed work accurately
What You’ll Need
Your own Viavi 620 meter (or similar) – preferred
Fiber tools and test equipment (fusion splicer, light meter, or similar) – preferred
Local to the Greysonville, MD area – required
Your own truck or van (required)
Valid driver’s license, vehicle registration, and insurance
Ability to work safely, efficiently, and to industry standards
Flexible availability to meet changing project schedules
Strong communication and customer service skills
Comfortable working at heights and in indoor/outdoor environments
Basic computer proficiency
Additional Requirements
Contracting with Triage Partners, LLC requires successful completion of:
Drug screening
Background check (including MVR)