What are the responsibilities and job description for the Door to Door Sales Rep (Fiber Internet) position at Triage Partners, LLC?
Door-to-Door Sales Representative (Fiber Internet Services)
Who We Are
Benton Triage is a trusted, reliable, and reputable leader in aerial and underground FTTH/FTTP construction. With over 20 years of experience building and maintaining fiber optic and legacy communication systems, our dedicated, expertly led teams deliver exceptional quality, safety, and customer service. We partner with many of the nation’s largest MSOs across urban, rural, and diverse markets nationwide. Our employees are at the heart of our success, and we offer competitive compensation, hands-on experience, and opportunities for career progression in a supportive, team-oriented environment.
As a member of our team, you must be:
- Customer-Focused – Delivering excellent customer service and product knowledge
- Results-Driven – Motivated to achieve goals and sales targets
Position Summary
The Door-to-Door Sales Representative promotes high-speed internet and related services directly to residential customers. This role involves canvassing assigned neighborhoods, engaging prospective customers, and closing sales while delivering excellent customer service and product knowledge.
Responsibilities
- Conduct door-to-door sales activities within assigned territories to generate new customers
- Educate homeowners and residents on available internet and bundled service options
- Clearly explain pricing, promotions, and service features to potential customers
- Identify customer needs and recommend appropriate solutions
- Meet or exceed daily, weekly, and monthly sales targets
- Accurately complete and submit sales orders and required documentation
- Maintain a professional appearance and positive attitude while representing the company
- Track daily activities, leads, and results using company systems or tools
- Follow all company policies, procedures, and local regulations
- Other duties as assigned
Qualifications
- High school diploma or equivalent required
- Previous sales, retail, or customer service experience preferred
- Door-to-door sales experience is a plus
- Valid driver's license required
- Acceptable driving record required
- Personal vehicle required for use in the field
Knowledge, Skills, & Abilities
- Strong communication and interpersonal skills
- Self-motivated with a results-driven mindset
- Ability to work independently and manage time effectively
- Comfortable working outdoors and walking for extended periods
- Basic technology skills including mobile applications, tablets, and CRM systems
- Experience in telecommunications, internet services, or a related field is a plus
- Track door knocks and sales activity using Sales Rabbit
Competencies
- Persuasive communication and negotiation skills
- Resilience and ability to handle rejection
- Customer-focused approach
- Goal-oriented and competitive mindset
- Adaptability in a fast-paced environment
Work Environment
- Primarily outdoors in residential neighborhoods
- Exposure to varying weather conditions
- Extensive walking and standing throughout the workday
- Working evenings and weekends to maximize customer availability