What are the responsibilities and job description for the Intake Specialist position at Tri State Home Medical?
Job Overview
We are seeking a dynamic and detail-oriented Intake Specialist to join our team! In this vital role, you will serve as the first point of contact for patients and providers, ensuring smooth and efficient intake processes. Your energetic approach will help facilitate accurate data collection, verify insurance information, and support the overall flow of medical services. The ideal candidate will possess strong communication skills, a passion for patient service, and experience working with electronic health record (EHR) systems. This position offers an exciting opportunity to make a meaningful impact on patient care while working in a fast-paced, collaborative environment.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service at the front desk and over multi-line phone systems
- Collect and review patient information, ensuring accuracy in documentation review and data entry within EMR (Electronic Medical Record) systems
- Verify insurance coverage, including Medicare and Medicaid, perform insurance verification, and assist with insurance documentation processes
- Schedule deliveries efficiently using medical scheduling software
- Maintain organized medical records by filing documents accurately in compliance with HIPAA regulations and health information management standards
- Support clinic operations by performing clerical duties such as filing, faxing, copying, and managing multi-line phone systems with professional phone etiquette
- Collaborate with medical staff to ensure care plans are documented correctly and that all administrative support tasks are completed promptly
Experience
- Prior experience working in a medical office environment or healthcare setting is highly preferred
- Experience with insurance verification procedures for Medicare, Medicaid, or private insurers is highly preferred.
- Demonstrated ability to handle sensitive patient information in accordance with HIPAA standards
- Excellent computer skills Strong organizational skills with attention to detail in medical records management and office administration
- Outstanding customer service skills paired with professional phone etiquette and effective communication abilities
Join our team as an Intake Specialist to help streamline patient intake processes while delivering compassionate support that makes a difference! We value energetic professionals who thrive in collaborative environments and are committed to excellence in healthcare administration.
Pay: $15.00 - $18.00 per hour
Work Location: In person
Salary : $15 - $18