What are the responsibilities and job description for the Information Technology Technician position at Tri-Starr Talent?
Are you passionate about technology and ready to take your IT skills to the next level? We're looking for a motivated IT Technician to join our dynamic support team. This is a great opportunity to work side-by-side with experienced professionals while gaining hands-on experience with computer systems, hardware, software, and networks.
In this role, you'll play a vital part in keeping our systems running smoothly — from setting up new laptops to troubleshooting network issues and coordinating system upgrades with end users. If you're someone who enjoys solving problems, working with your hands, and helping others, you'll feel right at home here
Job Summary
Join a collaborative IT support team to provide technical assistance and ensure the smooth operation of computing systems and related equipment. This role involves direct interaction with users, troubleshooting hardware/software issues, and maintaining system performance.
Key Responsibilities
- Assist with the setup, repair, and maintenance of computers, laptops, and tablets alongside a knowledgeable IT team.
- Schedule and coordinate system upgrades or replacements in collaboration with end users.
- Troubleshoot and resolve issues involving Windows OS, hardware components, and desktop applications.
- Maintain confidentiality when handling sensitive information.
- Perform additional duties as assigned by the supervisor.
Qualifications
- High school diploma or equivalent required.
- 1 – 2 years of IT support experience preferred.
- Preferred: Certifications such as CompTIA A , Microsoft, or other industry-recognized credentials.
- Proficient in supporting Windows environments, computer peripherals, and basic networking equipment.
- Skilled in software installation and issue resolution, including MS Office, Adobe, and web browsers.
- Understanding of TCP/IP networking, IP addressing, and DNS troubleshooting.