What are the responsibilities and job description for the Quality Assurance Analyst position at Tri Star Energy?
Tri Star Energy is seeking an experienced Quality Assurance Analyst to join our growing IT team at our Store Support Center in Nashville, TN. This role plays a critical part in ensuring the quality, reliability, and usability of custom software, vendor solutions, and business processes before they are released into production.
The QA Analyst will initially focus on manual and exploratory testing, with a planned and supported transition into test automation over time. This is an excellent opportunity for a QA professional who enjoys digging into why issues occur, collaborating closely with developers and business partners, and helping shape QA practices in an environment that is still maturing.
Why Tri Star Energy?
Tri Star Energy has been recognized as one of Nashville’s Top Workplaces for six consecutive years, and we continue to build a team of high-impact professionals who value collaboration, growth, and community.
If You’re Looking To
What You’ll Do
What We’re Looking For
Tri Star Energy is a family-owned, Nashville-based company with over 2,000 employees and 180 locations across the Southeast. Through our brands—Twice Daily, Sudden Service, and White Bison—we deliver a differentiated food and fuel experience built around our #1 priority: our Guests.
Our mission is to build lasting relationships by serving our communities, guided by our core values:
Strive for Balance | Expect Achievement | Have Integrity | Be Committed | Be a Servant Leader
Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other status protected by law.
#SSC
The QA Analyst will initially focus on manual and exploratory testing, with a planned and supported transition into test automation over time. This is an excellent opportunity for a QA professional who enjoys digging into why issues occur, collaborating closely with developers and business partners, and helping shape QA practices in an environment that is still maturing.
Why Tri Star Energy?
Tri Star Energy has been recognized as one of Nashville’s Top Workplaces for six consecutive years, and we continue to build a team of high-impact professionals who value collaboration, growth, and community.
If You’re Looking To
- Increase your visibility and influence across an enterprise
- Work closely with both technical and business teams
- Help shape the future direction of a QA function
- Grow into automation and modern QA practices
What You’ll Do
- Execute manual, exploratory, and automated testing for custom applications and vendor solutions
- Create, execute, and maintain test cases, test plans, and test documentation
- Identify, document, and follow up on defects, trends, and quality risks
- Analyze test results to understand root causes and propose solutions—not just report issues
- Collaborate closely with developers, product owners, vendors, business stakeholders, QA, and PMO partners
- Participate in Agile ceremonies including standups, planning, and retrospectives
- Contribute to QA standards, governance, and process improvements
- Help develop workflows for inspection, testing, issue tracking, and resolution
- Support and gradually contribute to test automation efforts (Playwright exposure preferred)
- Train and support other QA team members on testing processes and standards
- Maintain confidentiality of company, client, employee, and vendor information
- Adapt quickly in an evolving, fast-paced development environment
What We’re Looking For
- 4 years of experience designing and executing test cases and test plans
- 4 years of experience testing software and business solutions
- Strong experience with manual and exploratory testing
- Working knowledge of:
- Agile / Scrum and SDLC
- Testing methodologies and best practices
- Bug tracking or test management tools
- Strong analytical, consultative, and communication skills
- Ability to build positive, productive relationships across technical and business teams
- Or an equivalent combination of education and relevant experience
- Experience with Azure DevOps or Git-based repositories
- Exposure to Playwright or other automation frameworks
- Experience testing web-based applications (React, .NET, JavaScript)
- Familiarity with SQL or database concepts
- Experience translating test findings into user stories or backlog items
- Prior experience in:
- Retail
- Convenience Store (C-Store)
- Fuel / Energy industries
- Experience working as a Business Analyst or closely with business users
- Working knowledge of Microsoft Office 365
- Competitive compensation
- Affordable healthcare insurance
- Tuition reimbursement
- Credentialing support
- HSA contributions & matching
- PTO & paid community service days
- Employee discounts and perks
- 401(k) with immediate vesting and company match
- Corporate chaplaincy program
- Employee Assistance Program & Tri Star Cares
Tri Star Energy is a family-owned, Nashville-based company with over 2,000 employees and 180 locations across the Southeast. Through our brands—Twice Daily, Sudden Service, and White Bison—we deliver a differentiated food and fuel experience built around our #1 priority: our Guests.
Our mission is to build lasting relationships by serving our communities, guided by our core values:
Strive for Balance | Expect Achievement | Have Integrity | Be Committed | Be a Servant Leader
Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other status protected by law.
#SSC