Senior Loan Processor

Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that’s shaping the future of the industry, apply to join our outstanding team.

Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Arizona as a Senior Loan Processor. This position will be located in Scottsdale, Arizona working a hybrid schedule (M-W in office/Th-Fri remote.

Position Highlights:The Sr. Loan Processor works closely with homebuyers, Loan Officers, and Underwriters to facilitate the processing of documentation necessary to get the loan approval. Responsibilities include possessing the knowledge and attention to detail to review critical documents relating to income and assets such as paystubs, tax returns, bank statements, credit reports, and other key documents, possess strong underwriting analytical skills including calculating income on tax returns, analyzing credit, and the ability to review and disposition other critical documentation to the mortgage transaction.

Responsibilities:

• Review file for completeness, comparing data entered in loan application with actual documentation in file
• Review underwriting guidelines to ensure all applicable documentation is gathered and submitted for underwriting approval
• Review documentation submitted by borrowers and third parties such as seller/builder, title/escrow, homeowners' insurance, etc. Ensure documentation is acceptable and meets applicable guidelines or underwriting conditions
• Run automated underwriting systems (LP, DU, GUS, TOTAL) as applicable
• Calculate income on potentially complex scenarios such as business tax returns
• May disposition status of documents received to include acceptance or rejecting documentation for acceptability of meeting loan conditions
• May be required to facilitate restructuring of loans when documentation supplied does not meet guidelines by locating another program that will be acceptable
• Communicate verbally and electronically with internal and external parties applicable to the transaction including but not limited to loan consultants, builder representatives, real estate agents, homebuyers, title/escrow agents, homeowners' insurance agents, and others
• Manage pipeline deadlines to ensure loans are submitted to critical milestones to meet purchase contract close of escrow deadlines
• Maintain updated communication logs or other status reports as applicable
• Attend weekly/monthly departmental meetings
• Monitor loan files and submit change of circumstance requests as applicable
• Order third party verifications (employment, income, assets, rent/mortgage) as applicable
• Understand and adhere to all critical regulatory guidelines
• Meet all established Quality Control Metrics
• Attend departmental and compliance training as required
• Meet minimum production requirements for active loan pipeline as well as loans closed on time

Job Requirements

Qualifications:

• High school diploma or equivalent
• Minimum 5 years of experience in a loan processing role; builder business required
• Must have working knowledge of Encompass (Loan Origination System)

Skills:

• MS Office; including Outlook, Word, and Excel
• Knowledge of underwriting guidelines - including conventional, FHA, VA, USDA, and non-QM
• Strong regulatory knowledge, including ECOA, HMDA, RESPA, and other applicable federal or state-specific guidelines
• Excellent verbal and written communication skills
• Strong attention to detail
• Outstanding interpersonal and customer service skills
• Ability to multi-task and meet deadlines
• Strong organizational skills
• Ability to operate independently when needed but perform as a team player
• Ability to meet internal and external expectations when working under fast paced sometimes tight deadlines

Physical Requirements:

• Sedentary for extended periods, 4 or more hours per day
• Frequent repetitive hand use (typing/computer work)
• Auditory ability to communicate in person, on calls, or in meetings
• Visual acuity for reading documents and computer work
• Occasional standing and walking
• Some climbing, bending, or kneeling
• Minimal lifting and carrying (under 10 lbs)
• Hours in excess of 40 during peak times

Want to know what it's like working at Tri Pointe Homes? Click here to see what our employees have to say: Great Place to Work Certified Company

Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.

At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.

Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices.

We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.