What are the responsibilities and job description for the Loan Consultant position at Tri Pointe Homes?
Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that’s shaping the future of the industry, apply to join our outstanding team.
Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Arizona as a Loan Consultant.
Position Highlights: The Loan Consultant is responsible for handling a large pipeline and meeting/exceeding monthly production goals. Additional responsibilities include continually identifying, developing, and maintaining customer financing objectives, advising customers of product/pricing policies and guidelines while gathering any additional required information. The Loan Consultant ensures the borrower is receiving exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements for FHA, VA and Conventional Loans. This position may support several branches and hold multiple NMLS State licenses.
Position Responsibilities:
In conformity with company policies, procedures, and applicable law, the Loan Consultant will collect and analyze each customer's financial information and assess if the individual can qualify for a specific loan product while managing a heavy volume pipeline for multiple states.
Advise the potential borrower regarding the risks and benefits of the loan alternatives, including the options and variables involved.
Discuss the loan products available to best meet the needs of the individual depending on their circumstances.
Ascertain all pertinent documentation to ensure the loan is approved. Obtain necessary supporting documentation and verify that the supporting documentation matches the information in the LOS.
Communicate effectively with all parties to include the homebuyer, the mortgage branch, New Home Advisor, Processing team, Underwriting team, Closing, title company, and the builder partner.
Perform the Rate Lock function, negotiating interest rates as necessary while staying within branch pricing parameters.
Manage personal production and ensure closings are handled appropriately and timely.
Meet and/or exceed company benchmarks as established by leadership.
Demonstrate the highest level of professionalism and customer service towards all customers, internally and externally.
Attend weekly meeting as required.
Use the appropriate Automated Underwriting System and submit loans to Underwriting department.
Maintain a strong working knowledge of how to originate loans based on the state, federal and investor guidelines.
Maintain a thorough working knowledge of all products, attend relevant continuing education classes and pass all required state/national exams as required.
Position Qualifications:
- Bachelor’s degree preferred.
- Minimum 3-5 years of processing or origination experience, preferably within a builder environment
- NMLS State license in multiple states to include CA, WA, CO, NV, AZ, TX, NC, SC, VA, DC, MD
- Thorough knowledge of all mortgage products to include FHA, VA, and Convential loans
- Working knowledge of loan origination systems, Encompass a plus
- Working knowledge of automated underwriting systems
- Strong overall computer skills, specifically Microsoft office products
Job Specific Core Competencies:
- Exceptional customer service skills
- Excellent communications skills, written and verbal
- Proven relationship building skills
- Ability to multi-task and work in a high paced environment
- Ability to manage a large pipeline of loans
- Deadline driven
- Strong negotiation and persuasion skills
- Organized and attentive to detail
- Excellent problem solving skills
- Strong analytical skills
- Team player with the ability to work independently
Want to know what it's like working at Tri Pointe Homes? Click here to see what our employees have to say: Great Place to Work Certified Company
Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.
At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.
Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices.
We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.