Pharmacy Technician

Job Title: Licensed or Certified Pharmacy Technician

Reports to: Pharmacist

FLSA Status: Non-exempt

Prepared By: R. Brown

Revision Date: January 7, 2026

Mission Statement: To serve God according to His will and purpose by serving our community to the best of our ability with a passion for healthcare and compassion for people.

General Description: Assists the TMFC pharmacist in the areas of prescription filling, prescription distribution, and clerical activities while always under the pharmacist's supervision. Assist in the coordination of the 340B Drug Program. This position should increase customer confidence and loyalty to the pharmacy by providing consistent operating conditions, courteous and prompt service, and a friendly atmosphere. This role will accurately and courteously express pharmacy policies and procedures to the customers when appropriate

Qualifications:

Knowledge, Skills, and Abilities:

• Skill in establishing/maintaining working relationships with patients, medical staff, and the public.
• Ability to react calmly, effectively, and professionally in emergency situations.
• Ability to read, understand and respond to detailed oral and written instructions.
• Ability to communicate clearly and effectively.
• Ability to organize and is very detail oriented.
• Ability to consistently perform duties as outlined in the job description.
• Ability to consistently comply with patient confidentiality 100% of the time.

Education: High school diploma or GED.

• Knowledge of Liberty Software a plus

Experience:

• One year of work experience, preferably in a community pharmacy and familiar with 340B drug requirements

Certification or Licensure:

• Licensed Pharmacy/Certified Pharmacy Technician

Essential FunctionsResponsibilities: (This list is not all inclusive.)

• Documents/maintain accurate data in the medical record according to Tri-Med Family Care policy and procedure.
• Assist in the preparation of prescriptions including entering patient information (demographics, drug allergies, and pharmaceutical history) and prescription orders into the computer for processing.
• Assist pharmacists in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, and labeling of prescriptions.
• Provides first class customer service by greeting customers as they enter the pharmacy or drive-thru.
• Keeping the pharmacy clean and inviting and answering the phone in a courteous manner.
• Assist the pharmacist in the preparation, reconciliation, and billing of third-party insurance claims and in the re-billing of rejected third party claims (Standard and 340B).
• Assist in checking and removing out-of-date products.
• Responsible for inventory, ordering, receiving, rotating, and maintaining store products to ensure quality controls (standard and 340B).
• Reconcile daily merchandise orders.
• Maintain confidentiality in compliance of federal HIPPA regulations.
• Organize and file records.
• Maintain all product labels, signs and prices aligned with product.
• Keep work area clean, orderly, and free from safety hazards, report hazards to store management.
• Perform price checks for customers and associates, as needed.
• Operate the cashier terminal, credit card machine and electronic signature capture device when checking out customers; collect proper payment for merchandise.
• Responsible for daily (AM) countdown, balancing and reconciliation of the cash terminal and reports as assigned.
• Maintain administrative grant requirements.
• Retrieves Messages from voicemail and addresses accordingly.
• QI/QA policy compliance