Student Success Coach

Job Responsibilities

Are you passionate about education and eager to make a difference in the lives of students? Tri County Technical College is looking for dedicated professionals to join our dynamic team! As a leader in higher education, we pride ourselves on fostering a collaborative, supportive environment where both employees and students thrive. Work alongside a diverse group of staff, faculty, and administrators who are dedicated to student success. Be a part of a forward-thinking institution that values creativity, inclusivity, and excellence. If you are ready to contribute to the success of our great institution and grow your career apply today! We welcome applicants from all backgrounds and experiences who are committed to excellence in education.

• Enrollment and Orientation: Supports students by guiding them through the enrollment and orientation process. Provides advising on academic pathways and program fit to promote early engagement and informed choices. Engages in individual and group orientation advising and registration sessions and transition programming with the goal of preparing students for successful entry into college. Plans and facilitates student engagement events.

• Academic and Transition Support: Provides holistic academic and transition support through proactive advising and case management. Maintains a student caseload, using the College’s early alert system to engage and support students. Develops educational plans aligned with career goals, conducts outreach to students needing extra support, and connects them to resources. Advocates for students by helping them navigate challenges and supports transitions across academic milestones, transfer, and career preparation.

• Collateral Assignment: Provides planning and coordination in an assigned emphasis area and/or serves as a departmental liaison based on emergent College needs and strategic priorities.
• Evaluation and Assessment: Assists in the evaluation and assessment of the success coach role resources and services. Maintains accurate records and tracks student progress. Develops related reports and monitors service levels. Recommends opportunities for continuous improvement.
• OTHER: Supports and assists with boards, presentations, training, special projects, and initiatives. Participates in professional development activities. Performs other duties as assigned.

Minimum and Additional Requirements

A Bachelor's degree and experience in student services programs. Ability to work well with a diverse population of students; knowledge of best practices in academic advising and support; strong critical thinking and problem-solving skills; effective oral and written communication skills; and ability to prioritize and manage multiple tasks and projects.

Additional Comments

Tri-County Technical College offers a comprehensive benefits package for FTE positions that includes, but is not limited, to the following:

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
• Life Insurance: Basic life insurance and optional supplements life insurance for employee, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental leave
• State Retirement Plan and Deferred Compensation Programs: 401k with employer contributions.
• Professional Development Opportunities: Team bonding activities/events and professional training programs.
• Employee Assistance Program (EAP): Counseling and support services.
• Work-Life Balance: Flexible work schedules, 37.5 work weeks and abbreviated Fridays.

Tri-County Technical College is committed to providing equal employment opportunities to all applicants and does not discriminate based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.