ACF Learning Support Coordinator

Job Responsibilities

Are you passionate about education and eager to make a difference in the lives of students? Tri County Technical College is looking for dedicated professionals to join our dynamic team! As a leader in higher education, we pride ourselves on fostering a collaborative, supportive environment where both employees and students thrive. Work alongside a diverse group of staff, faculty, and administrators who are dedicated to student success. Be a part of a forward-thinking institution that values creativity, inclusivity, and excellence. If you are ready to contribute to the success of our great institution and grow your career apply today!

We welcome applicants from all backgrounds and experiences who are committed to excellence in education.

• CASE MANAGEMENT: Engages with a caseload of students using a proactive advising model that is facilitated by the College’s early alert system. Facilitates educational and career planning for students. Assists students with navigating the College. Maintains accurate records and tracks student progress in order to evaluate and assess student success, monitor service levels, and recommend opportunities for continuous improvement. Identifies and provides outreach to at-risk students to encourage participation in intentional intervention and student support activities. Serves as a student advocate when appropriate and refers students to Student Support and Engagement resources as needed.
• ACADEMIC SUPPORT MANAGEMENT: Ensures students are aware of and have access to academic support programs and services such as tutoring, supplemental instruction, academic coaching, workshops, and other programs. Designs and implements in-class and out-of-class academic support, including but not limited to workshops, activities, and/or tools for students. In some situations, this will mean collaborating and coordinating with other departments and individuals.
• RECRUITMENT/ORIENTATION/ENROLLMENT SUPPORT: Facilitates recruitment, intake, enrollment, and orientation of new students. Provides enrollment support to applicants and admitted students by assisting with the establishment and clarification of education and career goals; reviewing and interpreting placement assessment results; ensuring appropriate placement.
• PROCESS EVALUATION: Designs, implements, and evaluates for continuous improvement case management processes, staff development activities, educational and career planning tools, and referral procedures. Recommends changes to Dean.
• DIVISIONAL SUPPORT: Engages divisional employees in professional development and general support efforts to help increase student retention. Assists in planning, coordinating, and delivering employee development events.
• OTHER: Performs other duties as assigned.

Minimum and Additional Requirements

A Bachelor's degree and experience in student services programs.

Preferred Qualifications

Experience in higher education preferred.

Additional Comments

Tri-County Technical College offers a comprehensive benefits package for FTE positions that includes, but is not limited, to the following:

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
• Life Insurance: Basic life insurance and optional supplements life insurance for employee, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental leave
• State Retirement Plan and Deferred Compensation Programs: 401k with employer contributions.
• Professional Development Opportunities: Team bonding activities/events and professional training programs.
• Employee Assistance Program (EAP): Counseling and support services.
• Work-Life Balance: Flexible work schedules, 37.5 work weeks and abbreviated Fridays.

Tri-County Technical College is committed to providing equal employment opportunities to all applicants and does not discriminate based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.