What are the responsibilities and job description for the office staff/dispatch position at Tri-County Plumbing & Contracting LLC?
MUST HAVE PRIOR OFFICE EXPERIENCE
Trade office
Job Summary
We are seeking a dedicated and organized Office Secretary/dispatcher to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing administrative support, managing office tasks, and maintaining effective communication. This position requires strong organizational skills, attention to detail, and a commitment to delivering exceptional customer service.
Responsibilities
- Managing the scheduling of plumbing service calls, assigning technicians based on availability and job requirements, and dispatching them to customer locations.
- Answer phone calls with professionalism and courtesy, demonstrating excellent phone etiquette.
- Assist in filing and organizing documents to ensure easy access and retrieval.
- Handle customer inquiries with a focus on delivering outstanding customer service.
- Support the office management team in various tasks to enhance overall efficiency.
- Utilize computer systems for data entry, document preparation, and communication.
Experience
- Previous experience as a personal assistant or in an administrative role .
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Proficiency in office management practices and procedures.
- Excellent computer literacy, including familiarity with common software applications (e.g., Microsoft Office Suite).
- Demonstrated ability to provide exceptional customer service and maintain positive relationships with clients and colleagues.
If you are an enthusiastic individual with the skills outlined above and are looking for an opportunity to contribute to a dynamic office environment, we encourage you to apply for this position.
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18