What are the responsibilities and job description for the Security Officer Onboarding Specialist position at Tri-Cities Monitoring Inc.?
About Us: We are a trusted security services provider since 2009, committed to protecting people, property, and assets. We value professionalism, reliability, and excellence in every team member. We're looking for a proactive Onboarding Specialist to help our security officers start their careers with confidence and clarity.
Role Overview: As a Security Officer Onboarding Specialist, you will be the first point of contact for new hires. Your role ensures that all security personnel are fully prepared, trained, and equipped to succeed from day one. You will coordinate the onboarding process, maintain compliance with licensing and training requirements, and support new employees as they integrate into our team. Full time, M-F, dayshift position. 1 YEARS OFFICE EXPERIENCE in this type of work is a MUST! You will not be considered without meeting this requirement. This is not a beginner position. Please tell us about all of your relatable experience and accolades from previous employers - we love previous experience.
Key Responsibilities:
- Manage the onboarding process for all new security officer hires from offer acceptance through first day.
- Control uniform inventory, uniform check-in and check-out process, uniform ordering.
- Ensure all licensing, background checks, certifications, and compliance documentation are completed accurately and on time.
- Conduct orientation sessions, including company policies, safety procedures, and operational standards.
- Coordinate initial drug testing at local lab, fingerprint appointments, licensing applications, training schedules, and track progress of certifications.
- Serve as a primary point of contact for new hires, answering questions and providing guidance.
- Collaborate with management to identify onboarding improvements and ensure a positive employee experience.
- Maintain detailed records and reports of onboarding activities and compliance documentation.
- Monthly newsletter - new content creation - reminders, kudos, think "fun" content and dissemination of it to the staff.
- Employee of the Month - working with Admin to select EOM, request the EOM bio for newsletter, content creation specific to that EOM.
- Working in the WA. ST. SAW account, ESD, and L&I often.
Qualifications:
- Prior experience in HR, training, or employee onboarding (security experience a plus).
- Strong organizational skills with attention to detail.
- Excellent interpersonal and communication skills.
- Ability to handle sensitive information with discretion and professionalism.
- Knowledge of security industry requirements and licensing processes preferred.
- Outlook email, Word docs & Excel spreadsheet use daily.
Why Join Us:
- Paid holidays off after completing 180-day probationary period, and 1 week paid vacation annually after completing 1 year w/company.
- Flexibility in time-off requests and scheduling when requested in advance.
- Opportunity to shape the experience of our frontline security personnel.
- Work in a professional and supportive environment.
- Be part of a company committed to safety, integrity, and excellence.
Busy office. 70 employees during busiest times. Must be very organized and love working with people. Multi-tasking is a daily necessity.
Must be available to start work in-office, this is not a remote job listing!
All required testing will be performed at the expense of Company after a job offer has been made and accepted by you. A licensed lab will conduct the drug screening. Any results back that do not comply with our company standards, will immediately terminate your employment opportunity with Company, and any job offer will be rescinded.
Salary : $23 - $26