Front Office Clerk/Receptionist

Front Office Associate / Receptionist (Part-Time)

Local Driving School – Washington State

Overview

We are currently seeking a part-time Front Office Associate to join our team at a local driving school. This position serves as the welcoming face of our organization and plays a vital role in supporting daily operations related to driver training and driver license testing requirements in accordance with company policies and Washington State Department of Licensing regulations.

This role combines front desk reception, customer service, scheduling coordination, enrollment processing, and general administrative support. The ideal candidate is energetic, detail-oriented, service-focused, and thrives in a fast-paced office environment.

Job-specific training provided.

Key Responsibilities

Duties include, but are not limited to:

Front Desk & Customer Service

• Greet customers entering the school, determine services needed, and direct them appropriately
• Answer multi-line phones, provide information, schedule appointments, and take messages
• Respond to email correspondence with potential and current students
• Deliver professional, courteous service to a diverse customer base

Enrollment & Testing Support

• Process student enrollments and manage all related documentation
• Verify applicant eligibility for state testing requirements
• Schedule class makeup sessions, drive appointments, and testing appointments
• Ensure compliance with company and state licensing policies

Administrative & Financial Tasks

• Process payment transactions and record receipts accurately
• Maintain organized filing systems and accurate data entry records
• Perform general office duties as assigned
• Assist with calendar management and scheduling coordination
• Support bookkeeping and record-keeping functions as needed

Qualifications

• Minimum 18 years of age
• High school diploma or equivalent
• Valid Washington State driver license
• Ability to pass a comprehensive background check
• Prefer at least 1 year of office or clerical experience
• Fluent in English (spoken and written); Spanish preferred but not required

Skills & Competencies

• Excellent communication skills (spoken and written)
• Strong active listening, problem-solving, and empathy skills
• Service-oriented with the ability to work effectively with diverse groups
• Detail-oriented with a high level of accuracy and organization
• Ability to manage multiple tasks in a busy front desk environment
• Basic computer proficiency, including: Word processing, Spreadsheets, Email management, Internet navigation, File organization

Schedule

Must be available to work a flexible schedule Monday through Saturday between 8:00 AM and 8:30 PM.

Why Join Us?

Join a supportive and professional team where your organizational skills and customer service abilities directly impact students working toward their driving goals. If you enjoy being the central hub of a busy office and providing excellent service, we encourage you to apply!

Pay: $17.50 - $18.50 per hour

Education:

• High school or equivalent (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Washington State driver license (Required)

Work Location: In person

Salary : $18 - $19