What are the responsibilities and job description for the Patient Services Representative position at TRI-CENTURY EYE CARE PC?
Description:
Tri-Century Eye Care is hiring a full-time Patient Services Representative to support our fast-paced ophthalmology practice. If you’re passionate about helping patients, thrive in a busy front-desk environment, and enjoy being the first point of contact in a medical office, this is a great opportunity to grow your career in healthcare.
We are hosting Open Interviews on Thursday, July 16 in our Bristol office from 9am - 1pm. Please complete the application and RSVP at the following link: https://forms.gle/3ubXMkiYgbW7bBb3A
We look forward to seeing you there!
What You'll Do
- Welcome patients, check them in, and ensure a smooth and friendly experience
- Schedule, confirm, and reschedule appointments
- Verify insurance coverage and process patient payments
- Handle billing questions and assist with financial inquiries
- Maintain accurate and up-to-date electronic medical records (EMR)
- Serve as a communication hub between patients, clinical staff, and insurance providers
- Provide excellent customer service and resolve patient concerns
- Complete administrative tasks such as filing, faxing, scanning, and document management
- Bristol/Langhorne only: Perform ancillary testing, including visual fields and auto-refractions
- Support daily office operations to keep patient flow running efficiently
Perks & Benefits
- Starting at $19/hour, based on experience
- Medical, dental, and vision insurance (group plan complementary vision plan)
- 401(k) with employer contribution and profit-sharing after 12 months
- Paid Time Off
- Paid Holidays
- Uniform reimbursement
- Employer-paid group life insurance
- Voluntary Life, AD&D, and disability coverage
- Flexible Spending Accounts (FSA)
- Benefits begin the 1st of the month after hire (some after 90 days)
What we're looking for
- 1 years of experience in a medical office, healthcare administration, or customer service
- Strong communication, multitasking, and organizational skills
- Comfort working in a fast-paced environment
- High school diploma or equivalent
- Proficiency with basic office software
- Familiarity with EMR systems and medical terminology is a plus
- Experience with insurance verification or medical billing preferred
- Prior ophthalmology experience is helpful but not required — we will train the right candidate
Additional Details
- Mix of desk-based work and active patient interaction
- Must adhere to HIPAA and maintain patient confidentiality
- Travel required between Bristol and Langhorne offices (based on home office)
- Reliable transportation is necessary