What are the responsibilities and job description for the Inside Sales Representative position at Trelleborg?
As an Inside Sales Representative, you will play a key role in strengthening customer relationships, identifying needs, and delivering sealing solutions that support a wide range of industries. This position partners with customers daily to promote and sell sealing and cylinder components—including rod/tube and seals—across cylinder OEM, automotive OEM, oil and gas, food, beverage, water, instrumentation, and utility markets. A primary focus of the role is reconnecting with customers whose sales have declined, rebuilding engagement, and uncovering opportunities to grow their business.
Responsibilities:
- Follow up with leads provided internally by the marketing department, customer service, or sales director.
- Make contact with customers to generate sales and create organic growth with existing accounts by determining customer requirements and expectations.
- Use CRM tool (HubSpot) for recording call notes and activities.
- Handle customer concerns or issues in a timely, professional manner.
- Resolve product or service problems and expedite corrective actions with the cooperation of CSRs.
- Participate in special projects as requested.
- Manage time effectively and work successfully with other team members to meet sales goals.
- Attend Trelleborg and other product training as scheduled.
Skills Knowledge and Abilities:
- Strong command of written and oral communication skills.
- Must be comfortable making cold calls over the phone in a professional manner.
- Ability to interact with customers cordially and respectfully.
- Must have/develop a thorough understanding of CRC Distribution products.
- Must be able to interact cordially and productively with co-workers in a team environment and establish relationships with individuals at all levels of the company.
- Must be able to manage difficult individuals and situations.
- Must be able to make independent judgment decisions with minimal supervision.
- Proven sales or customer service experience. Fluid power experience is preferred.
Requirements:
- High School Diploma or GED Required
- College/University degree preferred
- 1-2 years of experience in sales or customer service
- 1-2 years of experience in B2B sales or customer service
Pay:
This is a fully commission-based position. We guarantee a minimum of $10 per hour, however most Inside Sales Representatives earn between $85,000 and $110,000 per year.
Location Requirement:
Candidates must live in one of the following US states to be considered for employment:
- Alabama
- Colorado
- Florida
- Georgia
- Illinois
- Minnesota
- Mississippi
- South Carolina
- Tennessee