Head of Business Systems

Tasks and Responsibilities

• Develop and execute the strategic plan for business systems, ensuring alignment with organizational goals.
• Lead the implementation and integration of business systems across global operations.
• Collaborate with key stakeholders to identify business needs and translate them into system requirements.
• Oversee the management and maintenance of business systems, ensuring their reliability and performance.
• Drive continuous improvement initiatives to enhance system functionality and user experience.
• Manage a team of business systems professionals, providing guidance and support.
• Ensure compliance with industry standards and regulations.
• Monitor and report on system performance, making recommendations for improvements.
• Stay updated on emerging technologies and trends in business systems

Education and Experience

• Bachelor's degree in Information Systems, Business Administration, or a related field; Master's degree preferred.
• 10 years of experience in leading and managing business systems in a global organization.
• 10 years of experience with Oracle JDE E1 ERP system and CRM platforms.
• Strong understanding of business processes and system integration.
• Excellent leadership and team management skills.
• Ability to collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of medical device and life sciences industry standards and regulations.
• Familiarity with data analytics and reporting tools.
• Project management certification (e.g., PMP) is a plus.

Competencies

• Strong understanding of business process management methodologies, process reengineering, and change management principles.
• Proficiency in translating business requirements into functional specifications for IT applications with a focus on simplicity and pragmatism in problem solving and decision making.
• Excellent project management skills, including the ability to manage cross-functional teams and global training initiatives.
• Strong communication and interpersonal skills to collaborate effectively with business and IT stakeholders.
• Analytical mindset with the ability to identify process improvement opportunities and drive data-driven decisions.
• Strong analytical and problem-solving abilities to address challenges and drive continuous improvement.
• Effective communication and interpersonal skills to collaborate with stakeholders at all levels.
• Lead others in a manner that builds their confidence and capabilities, challenging and supporting employees to learn and grow from their experience.
• Good understanding of intercultural challenges.
• Self-motivated with ability to coordinate projects and report status and progress.
• Strong presentation and moderation skills
• High level of self-control and good personal time management.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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