What are the responsibilities and job description for the Winter Operation Attendant position at TREETOPS RESORT?
About Treetops Resort:
Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional hospitality, breathtaking landscapes, and a wide array of recreational activities. At Treetops Resort, we are committed to providing unforgettable experiences for our guests, whether they are seeking thrilling outdoor adventures or a peaceful retreat. Join our team and be part of creating memorable moments in a place where luxury meets the great outdoors.
About the Position:
The Mountain Operations Attendant is responsible for ensuring smooth operations on the slopes and tubing areas. Key duties include checking tickets, operating ski and tubing lifts, making snow, and assisting guests while maintaining a safe and friendly environment. The ideal candidate enjoys working outdoors, has a positive and fun attitude, and can balance providing excellent guest service with a focus on safety.
Responsibilities:
- Checking lift tickets and season passes to ensure all guests have valid access to mountain areas.
- Operate ski and tubing lifts safely and efficiently, helping guests load and unload from lifts.
- Monitor guest safety and provide instructions or assistance as needed at loading/unloading areas.
- Make snow using resort snowmaking equipment, monitoring conditions and ensuring slopes are prepared for guests.
- Ensure proper maintenance of lifts and report any mechanical issues or safety concerns to the supervisor.
- Greet guests with a friendly and positive attitude, offering assistance and directions as needed.
- Provide guests with information on mountain activities, lift operations, and resort services.
- Help maintain a clean, organized, and safe mountain environment, including lift stations and guest areas.
- Adhere to all resort safety policies and procedures, with a strong focus on guest and team member safety at all times.
Requirements:
- Must be at least 18 years of age.
- Ability to work outdoors in varying weather conditions, including snow, ice, and cold temperatures.
- Previous experience in mountain or outdoor recreation operations is a plus, but not required.
- Strong communication skills and a friendly, approachable personality.
- Flexibility to work weekends, holidays, and evenings as required during the winter season.