What are the responsibilities and job description for the Digital Merchandiser - Solar Experience position at Treepublic?
E Commerce - Digital Merchandiser
Overview:
Treepublic is a solar and energy storage company. We install solar and battery systems in the Los Angeles area and distribute clean energy equipment throughout the US and to many countries around the world. We are looking for an individual who can assist with the following:
1) Manage E-Commerce Shop and Update Solar Products
2) Growing our online sales channels, particularly Amazon and our Shopify site, and meeting operational needs for these platforms.
Warehouse Coordination:
- Tracks material inventory for online store and update accordingly.
- Work with warehouse staff on orders to ship and customer communications
- Assists warehouse team with shipping / landing pricing etc.
Online Sales – Customer Service and E-commerce:
- Addresses any customer issues pertaining to orders as quickly as possible (sub-1 hr)
- Fields customer product inquiries and transfers any technical calls to the appropriate company specialist.
- For larger orders, produces invoices and completes purchase transactions directly with client.
- Coordinates shipping/logistics including standard carrier shipments and/or LTL freight for solar panel or heavy equipment orders.
- Generates positive reviews and pre-empts any 4-star or less reviews by proactively preventing order issues
- Manage pages like OfferUp & E-bay for reselling products.
- Stays updated on supplier stock levels on key products to prevent shipping delays
- Proposes and implements new growth strategies to increase revenues, gain market share, and spread awareness of our wonderfully curated, tried-and-tested energy efficiency, solar, and battery products
- Tracks performance metrics and KPIs
Requirements:
- Inventory experience
- Electrical components experience
- Highly motivated, customer service-driven candidate with acumen for sales and logistics
- Ability to lift equipment and move throughout a warehouse environment
- Freight and standard carrier shipment experience
- Superior attention to detail
- Ability to meet fast-paced deadlines
- Comfort with Google Workspace
- Willingness to learn new software
- Solar experience preferred
- Forklift Certification
Job Types: Part-time, Full-time
Pay: $22.00 - $25.00 per hour
Application Question(s):
- Do you have at least one year of work experience with electrical components such as conduit, wire, and fittings? (i.e. understanding of wire gauges, piping, breakers)
- Do you have at least one year of work experience with inventory in a warehouse setting?
Work Location: In person
Salary : $22 - $25