Health Sciences Program Support Specialist

The Health Sciences Program Support Specialist provides broad operational and programmatic support for the Nursing and Allied Health programs and the building operations. This utility role includes front-office reception, simulation and laboratory support, allied health program coordination, clinical compliance tracking, student assistance, and outreach and recruiting activities. The scope and emphasis of duties will vary by term based on departmental needs.

Front Office & Building Support

• Serve as the primary point of contact for the Nursing and Allied Health building, greeting and directing students, faculty, staff, and visitors in a professional and welcoming manner.
• Manage front desk operations including answering phones, responding to inquiries, scheduling, and coordinating room and building access.
• Assist with wayfinding, building logistics, and general administrative support for faculty and staff within the building.
• Support the Dean of Instruction with scheduling and clerical support

Allied Health Accreditation & Program Support

• Assist with coordination of program-specific activities, events, and departmental meetings as requested.
• Support program accreditation and compliance activities by organizing and maintaining required documentation.

Outreach & Recruiting

• Participate in allied health program outreach and recruiting activities during designated periods of the year, including on-campus events and off-campus visits to high schools and community organizations.
• Represent the Nursing and Allied Health programs professionally at college fairs, career events, and community outreach activities.
• Assist with the development and distribution of program marketing and recruitment materials in collaboration with the department and institutional advancement.

Simulation Center Support

• Prepare simulation lab spaces prior to scheduled sessions, including equipment staging, supply restocking, and environmental setup.
• Support the operation of simulation activities by assisting faculty and simulation coordinators with AV systems, manikins, task trainers, and related equipment during sessions.
• Perform post-simulation reset and cleanup of lab spaces, ensuring readiness for subsequent sessions.
• Maintain inventory of simulation supplies and flag equipment maintenance needs to the appropriate personnel.

Laboratory Set-Up, Reset & Clean-Up

• Prepare allied health laboratory spaces for scheduled instruction, including organizing supplies, materials, and equipment per faculty specifications.
• Perform thorough laboratory reset and cleanup following each session, maintaining safe and orderly conditions in compliance with applicable health and safety standards.
• Assist with inventory management, supply ordering, and maintenance of lab equipment in coordination with faculty and the Director.

Clinical Compliance & Scheduling Support

• Track and monitor student clinical compliance requirements including immunization records, background check status, CPR certifications, drug screening, and other placement prerequisites through the designated third-party vendor platform.
• Communicate with students regarding compliance deadlines, missing documentation, and required actions to maintain clinical eligibility.
• Assist faculty and the Director with clinical scheduling coordination and placement logistics as needed.
• Maintain accurate and current records for all allied health students related to clinical requirements and placement status.

Advising & Academic Support

• Coordinate and support college advising days each term, assisting with scheduling, communication, and logistics to ensure allied health students have access to academic advising services.
• Serve as a liaison between allied health students and academic advisors, helping students navigate program requirements, prerequisite pathways, and course sequencing.
• Provide general academic support guidance to students enrolled in Allied Health Professions programs, connecting them with tutoring, study resources, and support services as needed.
• Assist students in understanding program progression requirements, transfer pathways, and graduation planning in coordination with advising and faculty.
• Maintain awareness of advising resources, deadlines, and academic calendar events relevant to allied health students and communicate these proactively throughout the term.

Student Assistance

• Serve as a general resource and first point of contact for allied health students navigating building services, program requirements, and campus resources.
• Assist students in connecting with appropriate college services including general advising, disability services, tutoring, and financial aid.
• Support a welcoming, student-centered environment that promotes retention and success.

General Duties

• Maintain accurate timekeeping records in compliance with college classified staff policies.
• Attend departmental meetings and training as requested by the Dean/Director.
• Perform other duties as assigned that are a reasonable fit for this position.

MINIMUM: Associate degree or any satisfactory combination of experience and training that demonstrates the knowledge, skills, and abilities to perform the above duties. Experience in a busy office or student services environment. Must have strong customer service and interpersonal skills. Able to communicate effectively verbally and in writing. Able to work independently, manage multiple tasks, and meet deadlines in a variable, term-driven environment.

PREFERRED: Bachelor’s degree in health sciences, Allied Health, Healthcare Administration, or a closely related field. Experience in science, healthcare, or allied health setting is preferred. Experience with clinical compliance tracking software or third-party vendor platforms. Familiarity with simulation center operations or healthcare education environments.

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