Data And Office Support Specialist

Treasure Valley Coffee, Inc.

Data Entry and Office Support Specialist

Overview:

The vision of TVC is to cultivate outstanding customer service by optimizing and developing the talents of our dedicated employees. Building robust relationships with our employees and customers is paramount; we genuinely enjoy serving people. TVC’s dedication ensures the best products and services while bringing the most value and latest trends to our market in office and breakroom conveniences. We prioritize relationships, embody adaptability, and innovate to provide industry-leading service. Our joy lies in serving our people and our community. We practice our core values of compassion, integrity & ethics, growth, inclusion & diversity, and teamwork. Our motto is: “Freshness, Quality, and Service You Can Depend On.”

Job Summary/Purpose:

The Data Entry & Office Support Specialist is responsible for performing accurate and timely data entry while providing comprehensive administrative support to the office. This role includes assisting with product pricing, supporting the management of national accounts, and collaborating with internal teams to ensure effective workflow and customer service. The position requires strong attention to detail, organizational skills, and the ability to manage multiple responsibilities in a fast-paced environment.

Essential Job Duties and Responsibilities:

· Assist with the management of national accounts, including order tracking, issue resolution, account documentation, and preparation of reports.

· Serve as a liaison between internal departments to ensure account accuracy, timely communication, and coordinated workflow.

· Prepare, format, and distribute reports, presentations, and account-related communications for both internal and external stakeholders.

· Maintain organized filing systems, both electronic and physical, to ensure records are accurate and accessible.

· Provide general office support including answering phones, preparing correspondence, and assisting with administrative tasks as assigned.

· Uphold confidentiality and data integrity while handling sensitive information.

· Perform other duties as assigned to support departmental and organizational objectives.

· Support the development, validation, and maintenance of product pricing information in coordination with management and sales teams.

· Accurately enter, update, and maintain data in company systems, spreadsheets, and databases.

· Greeting visitors: Welcoming guests, announcing them, and directing them to the right person or office.

· Answering phones: Answering and forwarding calls, sending out service requests, and making calls on behalf of employees.

· Administrative tasks: Ordering office equipment, handling transcription, photocopying, printing, faxing, and basic filing and recordkeeping.

Core Competencies

• Accuracy and attention to detail
• Collaboration and teamwork
• Initiative and accountability
• Problem-solving and adaptability
• Confidentiality and professionalism

Required Skills/Actions

· Strong attention to detail with a commitment to accuracy and data integrity.

· Excellent organizational and time management skills with the ability to prioritize competing tasks.

· Effective verbal and written communication skills.

· Ability to work both independently and collaboratively within a team environment.

· Professional demeanor with a strong customer service orientation

· Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and ability to learn internal systems quickly.

Required Education and Experience:

· High school diploma or equivalent required; Associate’s degree or coursework in business administration or related field preferred.

· Minimum of two (2) years of experience in data entry, administrative support, or office operations.

· Previous exposure to product pricing, sales support, or account management functions preferred.

Core Competencies

• Accuracy and attention to detail
• Collaboration and teamwork
• Initiative and accountability
• Problem-solving and adaptability
• Confidentiality and professionalism

Work Environment

· Primary work will be indoors in an office setting

· Business Casual dress, unless directed otherwise by the supervisor.

· Follow suitable health protocols and follow all safety protocols – see employee handbook for details.

In addition to competitive compensation and excellent benefits, successful full-time employees in this position enjoy:

• Comprehensive training
• Working in a fast-paced environment
• Working independently
• Providing excellent customer service to clients
• Comprehensive benefits package including health and retirement elements in excess of $8,000

Wage/Salary: (DOE) Dependent on Experience

Treasure Valley Coffee, Inc. is an equal opportunity employer. At TVC, we are committed to treating all applicants and associates fairly based on their abilities, achievement, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While job announcement is intended to be an accurate reflection of the position posted, TVC reserves the right to modify or change the essential functions of the job, based on business necessity. Treasure Valley Coffee, Inc. is a drug-free workplace, and as such all candidates considered for hire must pass a drug screening process and background screening.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance

Ability to Commute:

• Boise, ID 83713 (Required)

Work Location: In person

Salary : $18 - $20