What are the responsibilities and job description for the Resort Manager position at Treasure Island Beach Club?
Job Overview
Treasure Island Beach Club Inc. is a boutique 36-unit beachfront resort located at 11750 Gulf Blvd., Treasure Island, Florida, United States. Specializing in providing exceptional vacation experiences, the company prioritizes customer satisfaction and high-quality service. Known for its commitment to maintaining a welcoming environment, Treasure Island Beach Club aims to create memorable stays for all its guests while upholding professional excellence. Its prime location offers visitors access to the stunning beaches and vibrant local attractions of the Treasure Island area. We are seeking an experienced and dynamic Resort Manager to oversee the daily operations of our resort and vacation units. The ideal candidate will possess strong leadership skills, extensive hospitality management experience, and a passion for delivering exceptional guest experiences. This role involves supervising staff, managing guest relations, and ensuring the resort operates efficiently and profitably. The Resort Manager will be instrumental in maintaining high standards of service, managing budgets, and fostering a welcoming environment for guests and staff alike.
Responsibilities
This is a full-time, on-site position for a Resort Manager at Treasure Island Beach Club Inc., located in the St. Petersburg-Clearwater-Tampa Area. The Resort Manager will oversee daily operations of the resort, focusing on maintaining high customer satisfaction and a positive guest experience. Responsibilities include managing property operations, creating and monitoring budgets, supervising staff, and hiring team members as needed. The Resort Manager will also address guest concerns and implement solutions to consistently enhance service quality.
- Oversee all aspects of resort operations, including front desk management, guest services, maintenance and housekeeping functions
- Supervise and lead a team of staff members, including front desk personnel, housekeeping, and maintenance staff
- Manage revenue streams through effective revenue management strategies, budgeting, overdue fee collection from owners and unit rentals and sales
- Monitor compliance with safety regulations and health standards
- Develop strategies for improving occupancy rates and overall profitability
- Provide regular communications to the Board of Directors and draft communications to Owners,
Skills
- Proven experience in Customer Service and a strong commitment to ensuring Customer Satisfaction.
- Demonstrated expertise in Property Management and handling day-to-day operational aspects effectively.
- Proficiency in Budgeting and Financial Planning to optimize cost efficiency and meet financial goals.
- Experience in Hiring and Managing Staff, including recruiting, training, and supervising team members.
- Strong Leadership Skills with excellent communication and problem-solving abilities.
- Extensive Knowledge of hospitality industry standards and best practices is preferred.
- Bachelor's degree in hospitality management, business administration, or a related field is a plus.
- Licensed Community Association Manager (LCAM) or willing to obtain within one year.
Pay: $45,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $45,000 - $75,000