Security Officer (Full or Part Time)

SUBJECT:                    SECURITY OFFICER

EFFECTIVE DATE:      04-01-2024                  

REPORTS TO: SECURITY SUPERVISOR

RESPONSIBILITIES

1. The Security Officer provides for the safety and protection of guests, crewmembers and company property.  The officer is tasked with anticipating potential threats or harmful activities and seeking ways to intervene in order to prevent injuries or disruptions from occurring.
2. Monitors and assists in the enforcement of company and departmental policies and procedures and federal, state and local laws pertaining to gaming and criminal.
3. Oversees the transportation and exchange of all money transactions with Player Services, the count room, table games, and all other venues as needed. This includes fills, markers, credits, slot drops, table drops, F & B escorts, etc. Surveillance must be made aware of any money movements.
4. Operates a security control communications center at the casino security dispatch office (as assigned), monitoring emergencies, handling incoming telephone calls, dispatching officers, monitoring radio calls, and disseminating BOLO alert information.
5. Maintains a visible and accessible profile among guests and crewmembers to create a sense of security, to deter potential problems and to answer questions.
6. Responds to emergency calls, and depending on the circumstances, intervenes to stop crimes and disputes in progress and/or renders first aid to guests and crewmembers as needed.
7. Notifies supervisor on duty if outside agencies, such as the police or paramedics, must be contacted.
8. Monitors suspicious persons in the casino/hotel and outside areas particularly those attempting to enter unauthorized areas.
9. At the direction of the supervisor or Operations management, evicts undesirables as needed.
10. Executes extreme weather, terrorist, fire and bomb threat procedures as directed by the supervisor.
11. Provides an escort to premium players who wish to transport cash and/or other valuables to their hotel room or car.
12. Administers lost and found policy by logging found items and advising guests of proper procedure for claiming and recovering items.
13. Assists hotel management with lockouts, lost luggage claims, missing property reports and welfare checks as needed.
14. Prepares all reports for the shift including accident, incident and injury, missing property and damage reports in a factual, legible, and timely manner.
15. When assigned to dispatch, maintains control of designated keys. Checks the key lists for authorized persons to be allowed in areas requested.
16. Monitors the casino gaming areas, entrances and exits to ensure minors do not enter the gaming areas without authorization.
17. Provides immediate back-up as requested to officers who are dispatched to handle emergency calls.
18. Interacts with and greets all guests and fellow crewmembers in a positive, uplifting manner.
19. Performs miscellaneous duties as assigned.

CERTIFICATION/LICENSES:  Must have - or be able to obtain - a Mississippi Gaming License.

EDUCATION OR SKILLS REQUIRED:    

Prior security experience in a casino/hotel environment is a plus.  Should be in excellent health and physically able to perform all duties. 

PHYSICAL ACTIVITIES:

The following activities are normally required to perform these functions: stand, walk, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, and excellent organizational skills.