What are the responsibilities and job description for the Client Associate (Part-time) Ala Moana, HI position at TravisMathew?
The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
ROLES AND RESPONSIBILITIES
· Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
· Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
· Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
· Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
· Adhere to client service standards and company policies and procedures
· Foster a friendly, open and inviting environment for all in-store guests
· Foster a work environment focused on teamwork and productivity
· Maintain store cleanliness and organization, including front of house and stock space
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
· Proficient in Microsoft Applications
· Proficient in point-of-sale (POS) systems
· Strong written and verbal communication skills
· Ability to make decisions independently, or escalate when applicable
· Ability to work non-traditional hours; weekends, evenings and holidays
EDUCATION AND EXPERIENCE
· Minimum 1-year experience in a client services related capacity
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
· Work is performed in a retail environment / store
· Walk, sit, stand, bend, reach and move continually during working hours
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $18 - $20
