Patient Care Coordinator

Overview

We are seeking a dedicated and organized Patient Care Coordinator to join our healthcare team. The ideal candidate will play a vital role in ensuring smooth patient flow, effective communication, and high-quality care coordination within our medical practice. This position requires someone with experience in medical office settings and proficiency with Electronic Health Record (EHR) systems, specifically ECW. The Patient Care Coordinator will serve as a key point of contact for patients, providers, and staff to facilitate efficient operations and exceptional patient experiences.

Duties

• Manage patient appointments, scheduling, and follow-up care to optimize clinic workflow.
• Serve as the primary liaison between patients and healthcare providers, ensuring clear communication of instructions and information.
• Utilize ECW electronic health record system to document patient interactions accurately and efficiently.
• Assist with patient check-in and check-out processes, including verifying insurance information and updating medical records.
• Coordinate referrals, diagnostic tests, and specialist consultations as needed.
• Provide support in handling patient inquiries, concerns, and feedback with professionalism and empathy.
• Collaborate with medical staff to ensure all administrative tasks are completed timely and accurately.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Support the clinic’s operational needs by performing general administrative duties related to patient care.

Skills

• Must have experience working in a medical office or similar healthcare setting.
• Must have proficiency with ECW electronic health record system.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Strong communication skills, both verbal and written, to interact professionally with patients and staff.
• Attention to detail for accurate documentation and data entry.
• Ability to handle sensitive information discreetly while maintaining confidentiality.
• Customer service-oriented mindset with a compassionate approach to patient care.

This role offers an opportunity to contribute meaningfully to patient well-being while working within a supportive healthcare environment. We seek motivated individuals committed to delivering exceptional service and maintaining high standards of care coordination.

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $20