What are the responsibilities and job description for the Customer Experience Consultant position at Traveling with Michaila?
Were looking for a motivated Customer Experience Consultant to support clients by delivering personalized guidance, coordinating details, and ensuring an exceptional end-to-end experience. This fully remote role is ideal for someone who enjoys helping people, staying organized, and working independently in a fast-paced, client-focused environment.
What Youll Do:
What Youll Do:
- Communicate with clients to understand their needs and preferences
- Research options and provide tailored recommendations
- Coordinate details, confirmations, and follow-ups
- Deliver responsive, high-quality customer support
- Strong communication and organizational skills
- Customer service or client-facing experience (preferred, not required)
- Comfortable working remotely with minimal supervision
- Detail-oriented, reliable, and tech-savvy
- Citizenship in US, UK, Australia, Spain and Mexico
- 100% remote flexibility
- Training and ongoing support provided
- Growth opportunities within a supportive team