What are the responsibilities and job description for the Corporate Travel Agent position at Travel Travel?
We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking and managing travel arrangements for employees of a company. The role involves negotiation with travel vendors, ensuring compliance with corporate travel policies, and providing exceptional customer service to ensure smooth and efficient travel experiences. Please complete an application for employment found at https://www.cognitoforms.com/TravelTravel/EmploymentApplication.
Responsibilities
- Plan, book, and manage travel itineraries, including flights, hotels, car rentals, and other transportation for employees.
- Ensure travel arrangements align with company policies and budget constraints.
- Negotiate with airlines, hotels, and other travel service providers to secure the best rates and services for the company.
- Maintain relationships with travel vendors to stay informed about special offers and promotions.
- Ensure that all travel arrangements comply with corporate travel policies and procedures.
- Provide guidance to employees on travel policies, including allowable expenses and required documentation.
- Provide assistance to employees with travel-related issues, such as cancellations, changes, and emergencies.
- Offer recommendations and solutions to ensure a seamless travel experience.
- Prepare and manage travel documentation, including itineraries, tickets, and travel insurance.
- Maintain accurate records of travel bookings and expenses.
Skills
- Proven working experience in customer service
- Ability to learn new software usage
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary sales skills and customer oriented approach
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
- Degree in Hospitality, Travel, Tourism, Business or relevant field
- Candidates with personal travel experience will be preferred
Qualifications
- High School Diploma or equivalent.
- Customer service experience preferred.
- Travel arrangement experience preferred.
- Requires attention to detail and organizational skills
- Self-motivator, who achieves results autonomously or via teamwork
- Proficient in Microsoft products: Word, Excel, Outlook
- Proficient in the use of internet and web-based technologies
- Understand our company values, goals and objectives.
- Positive can-do attitude, driven, reliable, trustworthy, detailed-oriented
- Ability to work Monday - Thursday from 8 - 5 and Friday from 8 - 1.
2 years customer service experience is preferred.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Retirement plan
Application Question(s):
- Do you have any experience with various booking software?
Work Location: In person
Salary : $16 - $20