What are the responsibilities and job description for the Team Member position at Travel Mart?
Overview:
As a Team Member, you are the face of our restaurant, creating a welcoming experience for every guest. Whether greeting customers at the counter, preparing our world-famous food, or ensuring the restaurant is clean and stocked, your role is essential in making sure customers return time and time again. This is a fun and fast-paced environment where teamwork, customer service, and a positive attitude are key to success!
Key Responsibilities:
- Follow Brand standards, recipes, and systems
- Prepare and package food and beverages accurately.
- Assemble and package orders
- Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
- Maintain a clean and organized workstation
- Clean equipment, service areas, and guest areas
- Stock items, such as cups, lids, etc. at the workstations
- Take orders at the Drive Thru or Front Counter and handle payments
- Meet speed of service standards while delivering accurate orders to guests
- Provide friendly and efficient service to guests
- Maintain a guest-focused culture in the restaurant
- Work collaboratively with team members and managers
- Maintain and organize stockroom and refrigerated areas
Qualifications:
- No prior experience required.
Key Skills & Traits
- Team-oriented and able to work in a fast-paced environment
- Punctual, honest, and positive attitude
- Willing to learn and adapt
- Guest-focused with strong communication skills
Physical Requirements:
- Standing for extended periods
- Repetitive movements such as bending, stooping, and reaching
- Lifting boxes, ice and products up to 20 lbs
- Wearing a headset
- Working in a compact space
Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.
Salary : $14 - $16