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Retail Shipper & Receiver Administrator

Trapp Family Lodge
Stowe, VT Full Time
POSTED ON 9/23/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Retail Shipper & Receiver Administrator position at Trapp Family Lodge?

von Trapp Family Lodge & Resort in Stowe, Vermont is seeking a detail-oriented Retail Shipper/Receiver Administrator.

 

Key Responsibilities:

  • Sorts shipments received each day for each department
    1. Emails and call departments daily with arrivals, so they can be picked up by each department
    2. Delivers packages to other departments if time permits
    3. Separates any von Trapp family mail and notifies family immediately of package arrivals
  • Packs and ships orders from the Retail Shopify site, Retail Stores and Kafeehaus
    1. Communicate with customers via email or phone in a professional manner
    2. Packs shipments in accordance with von Trapp Resort standards
    3. Processes mail returns for customers
  • Processes shipments received for Retail locations
    1. Receives the shipment in Yellow Dog System
    2. Verifies correct cost and Retail pricing before committing
    3. Print and apply appropriate price stickers to the products
    4. Requests credit from vendors for damages
  • Prepares transfers to locations from Gift shop to other locations
  • Maintains receiving area and stockroom to OSHA standards
  • Calls for trash/recycling pick up when needed
  • Delivers processed shipments to the Outdoor Center, Lodge Gift shop, Bierhall and Fitness Center via car or cart depending on location
  • Assists with delivery of product to retail locations during peak times
  • Assists with entering shipments into Yellow Dog System when needed
  • Assists with semi annual inventory in Cottage location.

 

Position Requirements:

  • Must be able to lift 50 Ibs.
  • Basic computer skills
  • Proficient in basic math skills for inventory management and order processing.
  • Excellent communication skills and the ability to work effectively as part of a team.
  • Experience with Yellow Dog System is advantageous.

 

Benefits & Resort Perks:
  At von Trapp Family Lodge & Resort, we value our employees and proudly offer a comprehensive benefits package to support your well-being and work/life balance. Eligible team members enjoy:

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • 401(k) with employer contribution
  • Flexible Spending Accounts (medical & dependent care)
  • Paid time off (2 weeks to start)
  • Bereavement leave
  • Employee Assistance Program

Plus, enjoy exceptional on-property perks for you and your family:

  • Free cross-country skiing, snowshoeing, disc golf, pool access, fitness center, yoga, and tennis lessons
  • Annual complimentary overnight stay at the Lodge for you and a guest, including dinner and breakfast
  • Free staff meal during 8-hour shifts
  • 20% dining and retail discounts
  • 50% off massages
  • Free access to most guided property tours
  • Lodging discounts for friends and family

 

Salary : $18 - $20

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