What are the responsibilities and job description for the AM / PM Host-Hostess position at Trapp Family Lodge?
Host/Hostess Job Description
Position Summary
The PT Host/Hostess is responsible for creating a welcoming dining experience by greeting guests, managing seating arrangements, and supporting efficient restaurant operations. This role helps ensure prompt, courteous service while maintaining a clean and organized front-of-house environment.
Essential Duties and Responsibilities
- Welcome guests in a friendly and professional manner and escort them to their tables.
- Manage dining reservations, waitlists, and seating arrangements to ensure smooth guest flow.
- Coordinate special requests, parties, and guest accommodations as needed.
- Provide menus and communicate restaurant information to guests.
- Maintain cleanliness and organization of dining room areas, host stands, serving stations, and tables.
- Monitor and replenish dining room supplies, including linens and service items.
- Assist with beverage preparation and help expedite food orders when necessary.
- Process guest payments accurately and efficiently.
- Work closely with servers, kitchen staff, and management to provide excellent customer service.
- Follow all company policies, safety procedures, and sanitation standards.
Salary : $18 - $20