What are the responsibilities and job description for the HR Shared Services Coordinator position at Tranzeal Incorporated?
What you get in this Role:
Experience working on HRIS Systems, Onboarding, Offboarding, I-9 Verification
- Deliver excellent customer service in response to HR queries from employees and managers, via the employee portal
- Provide support to employees across all stages of the employee lifecycle
- Ensure requests are resolved in an appropriate and timely manner
- Enable our employees to self-serve on HR policy and process by creating, maintaining and continuously improving our internal knowledge base
- Identify, resolve and escalate inconsistent, inefficient and incongruent processes, policies and practices to prevent and mitigate HR risk and compliance issues
- Develop strong relationships with HR Business Partners and Centers of Excellence, for example; Total Rewards, Payroll and Talent Acquisition.
- Ensure early identification of service issues and requirements
- Provide input and insight for enhancement opportunities including tools, processes and policies