What are the responsibilities and job description for the Traffic Control Room Officer position at Transurban Limited?
This position requires being onsite in our Traffic Control Room in Alexandria 5 days a week. Please note this role will require overnight shifts, either between 10pm – 6am or 8pm – 6am.
Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create transportation solutions-building and operating safer, smarter, and more sustainable roads-to solve pressing transport challenges.
About the role:
We’re seeking a Traffic Control Room Officer (TCRO) to monitor the flow of the traffic and respond quickly in the event of incidents.
You’ll join an innovative team, who manage a variety of operations, whether it’s redirecting traffic flow, coordinating response teams, or relaying critical information to keep our roads safe.
As our TCRO, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.
Day-to-day, you will:
- Work with different control systems to monitor and manage traffic in dedicated lanes and on reversible roadways.
- Gain familiarity with a variety of technologies that we use, such as Dynamic Message Signs, Lane Use Management Systems, CCTV and Automatic Incident Detection Systems that control over 400 cameras.
- Work collaboratively with field staff, First Responders and your team, and act swiftly to respond to incidents to contain the event and keep everyone safe.
- Create Incident Management and Traffic Management plans to ensure our roads run more efficiently and safely when things don’t go as planned.
- Consider ways to improve our processes for traffic management and make recommendations.
- Compile real time information on road conditions for our stakeholders, the media and our customers, so that they maintain a trust in our brand.
- Understand the importance of rigorous knowledge of traffic management policies, practices and procedures, including operational systems.
This role will suit someone with a curious mind and transferable skills and experiences, including:
- Familiarity with Maintenance of Traffic (MOT) and establishing temporary traffic control on streets and highways to create a work zone.
- Experience monitoring operational environments and managing activities within Operations Centers.
- Demonstrated interest in road networks, traffic flow, and incident management systems.
- Demonstrated knowledge of various systems, with a curiosity for learning new technology, systems and computers.
- Strong problem-solving skills with a desire to innovate and present unique solutions.
- A commitment to resilience and efficiency, showing confidence and professionalism no matter how challenging the situation.
- Strong organization skills.
- Experience with multi-tasking, coupled with efficiency and decisiveness to prioritize tasks on an ongoing basis.
- Experience writing reports, focusing on important details to include to ensure smooth operations.
- Experience with shift-work, including exposure to working in a 24/7 environment, given our Operations Center is open 24/7.
- Reliable transportation to and from the work location.
If you meet some of these requirements, but not all, we encourage you to submit your application.
We are open to considering candidates who either reside in the DMV (DC, Maryland, Virginia) area, are within a reasonable commuting distance to Tysons Corner and Alexandria, VA and/or are willing to relocate at their own expense. Candidates who reside in the DMV area will be prioritized.
With a career at Transurban, you'll enjoy a range of benefits, including:
- A competitive salary and comprehensive benefits package including medical, dental, life, STD and LTD insurance and retirement plan.
- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.
- 16 weeks paid parental leave (regardless of gender or carer status).
- Learning and development opportunities to support your career interests.
- Health and wellbeing support-access to Headspace, Ginger, wellness facilities, and more.
- Social activities, community give-back programs and paid volunteer days.
At Transurban, we are committed to equal employment opportunity and providing a work environment that is free from discriminatory practices. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: race, religion, color, national origin, ancestry, citizenship or immigration status, sex, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth or related medical conditions, veteran or military status (including status as a U.S. uniformed services member or reservist, or as a spouse, child, or qualifying dependent of a service member), or any other category protected by federal, state, or local law.
Job Type:
Permanent
Closing Date:
12-Dec-2025 0:00
Please note: The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location:
Virginia