Supervisor of Operations

Position Summary

The Supervisor, Operations is responsible for overseeing day-to-day manufacturing and laboratory support activities to ensure efficient, compliant, and safe operations within a pharmaceutical production environment.
This role provides direct supervision to production and lab support personnel, coordinates cross-functional workflows, and ensures adherence to Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP), and company quality standards.

The ideal candidate will combine strong leadership skills with hands-on operational experience in pharmaceutical or biotechnology environments.

Key Responsibilities

1. Daily Operations Oversight

• Supervise and coordinate manufacturing and lab support activities to meet production schedules and quality standards.
• Allocate work assignments, monitor progress, and ensure optimal use of personnel and equipment.
• Ensure all operations are conducted in compliance with SOPs, GMP/GLP regulations, and safety protocols.
• Oversee preparation, cleaning, and maintenance of production and laboratory areas and equipment.

2. Team Leadership & Development

• Provide direction, coaching, and performance feedback to operations and lab support staff.
• Conduct regular team meetings, reinforce compliance culture, and promote continuous improvement.
• Support training programs to ensure staff are qualified and current on procedures and regulatory expectations.

3. Manufacturing & Lab Support Coordination

• Ensure timely availability of raw materials, components, and consumables for production and R&D needs.
• Coordinate with Warehouse, Quality, and Facilities teams to support smooth material and equipment flow.

4. Documentation & Compliance

• Ensure accurate completion of batch records, equipment logs, and other GMP documentation.
• Review records for accuracy and compliance prior to submission to Quality Assurance.
• Support internal and external audits and regulatory inspections as needed.

5. Process & Efficiency Improvement

• Identify opportunities for workflow optimization and efficiency improvements.
• Partner with Engineering, Quality, and Continuous Improvement teams to implement process enhancements.
• Monitor key performance indicators (KPIs) for productivity, quality, and safety.

6. Health, Safety, and Environment (HSE)

• Promote a culture of safety and compliance in all operations.
• Ensure adherence to environmental, health, and safety regulations and procedures.
• Investigate and report safety incidents; implement corrective and preventive actions.

Qualifications

• Education: Bachelor’s degree in Life Sciences, Engineering, Operations Management, or related field. Equivalent experience may be considered.
• Experience: 5 years of experience in pharmaceutical, biotech, or regulated manufacturing environment, including 1–2 years in a supervisory or lead role.
• Knowledge/Skills:
• • Strong understanding of GMP, GLP, and GDP principles.
  • Experience in aseptic operations, batch production, or laboratory process support preferred.
  • Ability to interpret SOPs, technical procedures, and quality documents.
  • Proficiency in Microsoft Office and familiarity with ERP/MES systems.
• Soft Skills:
• • Effective leadership, communication, and organizational skills.
  • Collaborative approach with cross-functional teams.
  • Strong attention to detail and documentation accuracy.

Key Competencies

• Leadership and team motivation
• Regulatory and quality compliance
• Problem-solving and decision-making
• Operational efficiency and continuous improvement
• Time and resource management

Working Conditions

• Onsite position in a GMP-regulated environment.
• May require weekend or off-shift coverage depending on production schedule.
• Exposure to controlled manufacturing and laboratory environments (cleanroom or production suites).