What are the responsibilities and job description for the Account Manager position at TransPerfect?
Who We Are:
TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.
What You Will Be Doing
:The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients
.Responsibilities
- :Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigatio
- nCreate accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other informatio
- nGenerate daily mailings to prospective clients using updated and accurate spreadsheet
- sCold call prospective client
- sCreatively problem solve to improve current new business development strateg
- yNegotiate rates and deadlines with prospective and current client
- sEducate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ informatio
- nLiaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect produc
- tConsistently follow up with clients to ensure their satisfaction with delivery, quality and customer servic
- eResearch and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent dat
- aPerform other special projects or duties when require
d
Who We Are Looking F
- or:Your experience includ
- es:Minimum Bachelor’s deg
- reeExcellent English communication (written and verbal) ski
- llsProven sales life cycle experience - lead generation through business clos
- ingProven track record in achieving sales targ
- etsExcellent problem-solving and analytical ski
- llsStrong interpersonal ski
- llsEffective time management ski