What are the responsibilities and job description for the Equipment Service Manager-Sioux Falls position at TranSource Truck & Equipment, Inc.?
TranSource Truck & Equipment, Inc., is currently looking to hire an Equipment Service Manager for our Sioux Falls, South Dakota branch.
Description
A Service Manager must be able to:
- Oversee the daily operations of the service department
- Provide leadership at branch level and work with others to ensure customer satisfaction
- Lead and Supervise Technicians in shop and field
- Oversee the scheduling of repairs, arrival and departure of customer machines and rentals
- Provide leadership and guidance to the technicians in diagnosing and repairing equipment to possibly include compactors, excavators, loaders and other heavy construction equipment.
- Respond promptly to customer needs in a positive, supportive and timely manner to ensure maximum value for work performed
- Communicate job progress to the customer as needed and follow up with customers after the repair is completed to ensure customer satisfaction
- Complete service reports and maintain clear customer records
- Schedule routine visits to key accounts
- Work with the General Service Manager to provide a safe operation for the employees as well as control expenses, monitor shop efficiency, and maximize overall shop profitability
Qualifications:
- 2-year technical degree or several years of comparable shop experience. Prefer someone with equipment management experience.
- Knowledge of diesel engines, hydraulics, transmissions, undercarriage, track systems and components, pneumatic, electrical and fuel systems is a plus
- Positive attitude and desire to provide outstanding and professional customer service
- Proficient written, verbal and computer skills
- Ability to maintain safe and clean work environment
- Must be able to pass a drug and background screening and have an insurable driving record.
There are several benefits we offer including:
- Competitive compensation package including Salary plus Bonus
- Health, Dental, Vision and Life Insurance
- 401(k) with company match
- Paid Vacation, Sick and Holidays
- Ongoing technical training
- Advancement Opportunities
Apply online, at branch, or submit resume and cover letter to:
becky.bialas@transourceusa.com
